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Why is my Minecraft purchase gone?

Sign in to your Microsoft account. Select Payment & billing > Order history. If you see a completed purchase, restart the game, as it may need to be refreshed. If that doesn't work, restart the device that you're using to access Minecraft.
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Where is my Minecraft purchase?

Sign in at account.microsoft.com and check your recent purchases. If you see a completed purchase, restart your device as it may need to be updated. If you have another device running Minecraft, sign in on that device to see if your purchase appears there.
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How do I restore my purchased Minecraft PC?

Can I restore my account? Yes! If you repurchase the game and select the same username, it will remove the deletion flag for your username and restore your access to it. If you have trouble with this process, contact Minecraft Support.
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How do I restore my purchases on Minecraft Xbox one?

All Minecraft purchases are final. For support contact the Store support for the device that made the purchase. For Microsoft Store purchases, contact Microsoft Support.
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Why did my Minecraft game disappear?

Minecraft has had a common issue for years, however, where worlds will sometimes vanish on their own due to a particular file becoming corrupted. If this happens to you, where you log in one day and your world is gone, it doesn't mean the world has actually been deleted. You just can't access it at the moment.
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Minecraft PS4 Bedrock - Fix Missing Purchases from Other Systems (Switch / Windows 10 / Android)

How do I restore my saved Minecraft games?

minecraft folder and select Properties. Navigate to the Previous Versions tab. Here you should see a list of your deleted folders. Find the correct one and select Restore at the bottom right.
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How do I redownload Minecraft again?

Go back to the main menu, then to My Games and Apps. Navigate to Full Library, then to All Owned Games. Minecraft should still be stored in this folder – highlight the game title and select Install. The game should install with all your saves.
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How do I restore a Microsoft purchase?

Sign out of the Office app through which you made the In-App purchase. To find out which Office app you used to make the purchase, see below. Close and re-open the app. Click Restore previous purchase at the bottom of the Get started with Microsoft 365 window.
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Why can't I play Minecraft after I bought it?

You've logged into the wrong account. Your launcher is out of date. You purchased Minecraft under a different email address, or the email address has been changed. You have an old Minecraft account that was never migrated to a Mojang account.
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How do I get my purchase back on Xbox?

You can request a refund on your Xbox order history page. Select the relevant item and choose Request a refund. Provide the reasons for your request and select Next. If everything is correct, select Submit.
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Do I have to purchase Minecraft again?

Already bought the game? If you've recently updated your device and need a new version of Minecraft, you don't have to buy it again. Returning users can redownload the game at no additional cost.
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Can you refund Minecraft purchases?

Refunds are available if you contact Minecraft Support within 15 days of purchase and if: You made a duplicate purchase. A purchase was made without your permission. You're unable to play your game after visiting minecraft.net troubleshooting sections for your version of Minecraft.
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Why does Minecraft not show up on my Microsoft account?

Replies (1) 

Kindly sign out on Minecraft Launcher and then restart your PC, after that sign back in using Microsoft Login. If you have already tried that and the same issue occurs, please click on "Buy" on Minecraft Java Edition then check what options you will have from there.
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Where is my Minecraft game?

Minecraft game worlds are stored in: Windows: %appdata%\. minecraft\saves\
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Do you have Minecraft forever once you buy it?

Minecraft is linked to your Mojang account, so if you buy it now, you can later install it on your gaming PC without having to rebuy it. All you need is an active Internet connection and your Mojang account credentials.
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Why won t my Minecraft purchases download?

Restart Minecraft. Check to see that you have enough storage on your device (the download might be pausing/failing because you don't have enough space)! If you definitely have enough space for the download, try rebooting the device and retry.
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Why can't i play Minecraft on PC if i bought it on Xbox?

You have to download it off of the windows store application. Make sure you are logged into the same Microsoft account as the one you bought Minecraft for Xbox.
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Why is my Microsoft purchase not working?

If you're having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on the Payment options page. Check you don't have any subscription payments overdue on the Services page. Check your account is not temporarily suspended.
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Where is my Microsoft subscription?

In the admin center, go to the Billing > Your products page. On the Products tab, you see all your subscriptions. Each subscription line includes information about licenses, subscription status, and billing.
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Do I have to buy Microsoft again?

If you have the Microsoft Office on your Microsoft account, you can install Office from your account and you do not need to repurchase Microsoft Office.
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How do I redownload Minecraft without paying again?

Open the app store on your device (App Store on iOS and Google Play on Android). Search for Minecraft PE and download the app again. As long as your signed in with the same account that you originally purchased it with, you won't have to pay again.
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Is it possible to reinstall Minecraft?

After buying Minecraft, you will be able to download the Minecraft Launcher and log in with (or create) a Microsoft account.
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Why can't i redownload the Minecraft Launcher?

Update Windows. Since the “Minecraft Launcher won't install from Microsoft Store” issue can be caused by an outdated Windows, you can go to Settings > Update & Security > Windows Update and click Check for updates to check if there are any updates available for the system.
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How do I get my saved game data back?

Some games autosave your progress when you're signed in with Google Play Games Mobile App. If your game autosaves, you can sync your game data and pick up where you left off. If you get a new Android phone, to restore game progress, sign in to the same account you used before.
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