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Why is my Overwatch 2 account merge not working?

Many players are not able to merge their Overwatch 1 and 2 accounts. The issue is caused by database overloads and a UI bug. Players can try restarting the game or logging in and out of their accounts. Linking the console to your account may also solve the problem.
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How do I get my account merge to work in Overwatch 2?

Merge Accounts on Console
  1. Log into Overwatch 2 on console and follow the prompts.
  2. When presented with a QR code, scan it using your mobile device.
  3. Enter the code shown on console to create or connect to your Battle.net account.
  4. Close the game and log in again to confirm your connected accounts and complete the merge.
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How long does the Overwatch 2 account merge take?

How long does the Overwatch 2 Account Merge take to complete? The Overwatch 2 Account Merge takes around six hours. During launch week, when the largest amount of players are trying to merge their accounts, the average time taken for the Account Merge to complete is six hours.
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Why are my Overwatch 2 characters still locked after account merge?

Overwatch 2 Heroes Locked for Old Players: How to Fix the Bug
  • Reset your PC or console.
  • Check the internet connection and reset the router if you are experiencing a weak signal.
  • If you are playing on the console, merge your past Overwatch account with your Overwatch 2 account.
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Why does my Overwatch account merge but no skins?

Common Problems

If you appear to be missing all your Overwatch 2 skins, make sure that you are logging into the correct Battle.net account and that you have merged any console accounts with Overwatch progress to your Battle.net account.
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How to Fix Account Merge Not Working in Overwatch 2

Will I lose skins if I merge Overwatch 2?

All currently owned skins from the original Overwatch should transfer across using the merging method listed above, meaning that regardless of which platform you purchased a particular skin on, should you link that platform account to Battle.net for Overwatch 2, those cosmetics will be available once the merger is ...
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Can you no longer merge Overwatch accounts?

Yes, you can merge your Overwatch accounts. First, create a Battle.net account. On Console, log into Overwatch 2 to obtain a QR code. Scan it to connect it to your newly created Battlet.net account and merge your accounts.
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What happens when you merge two Overwatch accounts?

Overwatch 2 Account Merging and Cross Progression

Once you've merged your accounts, all of your progress and unlocks will be stored and unified on your Battle.net account. This includes credits, tokens, competitive points, stats and presets.
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Do I need to have Overwatch 2 open for account merge?

Overwatch 2 features Cross-Progression between your Console and Battle.net accounts. This requires the data from both Console and Battle.net to be merged. You will soon be prompted to either confirm that your correct Console and Battle.net accounts are linked, or to link your accounts if they are not already.
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Why are my skins not transferring Overwatch 2?

The only way to get those items to appear in your new game is by linking all the accounts. You need to go to the “Link Accounts” page on your Blizzard account and connect all the accounts where you made any in-game purchases. Once all the accounts are linked, the items should start appearing in your Overwatch 2 game.
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Can you merge 2 Battle.net accounts?

Each Battle.net account supports a single StarCraft II account. It is not possible to combine multiple game accounts' progress.
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Will Overwatch 2 allow account transfer?

For PC players, progress will automatically carry over into Overwatch 2, and you have the option to merge any console accounts to your battle.net account.
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Why did McCree become Cassidy?

Blizzard changed McCree's name as part of a broader plan to remove references to real-life developers and former employees of the studio in the wake of a lawsuit.
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How old is DVA?

D.Va is a 19-year-old adult who quickly took the spotlight after she defeated several enemies with the help of the mech. Her young age and extensive battle experience might look odd, but this is what makes her such a famous hero in the story.
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What race is Cole Cassidy?

Type of Hero

McCree when he uses Deadeye. Cole Cassidy, also known as Jesse McCree, is one of the main protagonists and playable characters in the video game Overwatch. He is an American cowboy who was once a member of the Deadlock Gang, and is currently a member of Overwatch trying to make amends for his past.
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How do I get my Overwatch 2 skin back?

To transfer your old skins to Overwatch 2 you will need to merge your console account with your Battle.net account. While it's not the easiest prospect, it will enable you to get your skins back.
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Can you use the same phone number for 2 Overwatch 2 accounts?

Important: Some games such as Warzone 2.0 and newly created Overwatch 2 accounts require that you add a phone number before you can play, and you cannot use the same number to create two game accounts of the same game. Customer Support cannot help with unlinking a phone number from a game account.
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Can you get banned for sharing Battle.net account?

Account sharing, for any reason, will result in your account getting banned or suspended in WoW. You're only allowed to share your account with your child, if you're their parent or guardian.
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How do I merge my Battle.net wrong account?

If you linked the wrong Activision account to your Battle.net Account, log in to your Activision Account Profile and in the Account Linking section select the account and click Unlink. Then you can link the correct account.
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Can two people have the same BattleTag?

Only one BattleTag can be associated with a Battle.net account. BattleTags do not need to be unique. You can use any name you want, as long as it follows our Naming Policy. Each BattleTag is assigned a numeric ID to create a unique identifier (for example, FallenSlayer#3592).
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Can I use my Overwatch 1 skins in Overwatch 2?

Yes, you can get Overwatch 1 Skins in Overwatch 2. Of course, you can transfer Overwatch Skins to Overwatch 2, but if you don't already own old Skins from the original Overwatch, you can still unlock them for the first time in Overwatch 2.
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How do I transfer my Overwatch characters from 1 to 2?

Once connected, launch Overwatch 2. Click Continue on the 'Cross Progression is here' screen. Hold either X or A to confirm your account merge. Overwatch 2 will tell you that “your account is in queue to be merged” so simply wait, and all of your Overwatch skins and cosmetics will soon arrive.
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What do Overwatch 1 owners get in Overwatch 2?

More details here. Overwatch 1 players will have access to all the skins, voice lines and other cosmetics they unlocked in the original game. They will also get access to new Support hero Kiriko immediately. New players who buy the premium Season 1 Battle Pass will get immediate access to Kiriko too.
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Can you unlock skins in Overwatch 2 for free?

Additionally, the price of these Legendary skins is dropping to 1,500 Credits or Coins. That means you'll be able to unlock one Legendary skin of your choosing for free each season.
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