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Why is my purchased game not showing up Ubisoft?

If the game has been redeemed on another Ubisoft account, it will not appear in your current account's library. If you have another Ubisoft account, use it to log into Ubisoft Connect PC and check whether the game appears in that account's library.
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How do I access my purchased Games on Ubisoft?

Log in using the same Ubisoft account you used when purchasing the game. Select the Games tab. Find your purchase in the list of games. Select Download.
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Why does Ubisoft say I don't own game?

When prompted with this message in Steam, this is due to an authentication error when logging into a Ubisoft account that was not originally registered with your Steam copy of the game. Please ensure that you are logged into the correct Ubisoft account initially registered with your Steam copy of For Honor.
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Where are my Games Ubisoft?

By default, your local saves will be located in C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames.
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How do I activate Ubisoft Games?

In the Profile data menu, go to the Rewards tab. Choose Redeem code in the bottom right. Enter your activation code in the pop-up window. When prompted, restart the game.
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Fix Can't Add/Activate Game | Ubisoft+ | Far Cry 6 Ubisoft+ Fix

How do I recover a saved game on Ubisoft?

To restore a save file: Close the game and Ubisoft Connect PC. Find the backup version of your game's save folder on your PC. Right-click the backup folder and select Copy.
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Why is my Ubisoft game not in my library after purchase?

If your purchase has not appeared in your game after 24 hours please get in touch, providing us with a screenshot of your transaction history and letting us know which store you purchased your Helix Credits from. REACT Credits can be purchased through the in-game store or the Ubisoft Store.
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Do you keep Ubisoft games forever?

When your subscription ends or gets cancelled, the game will become unavailable. Your in-game purchases will remain linked to your account, and you will be able to access them again if you buy the game on the Ubisoft Store, or re-subscribe to Ubisoft+.
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Are Ubisoft games permanent?

When your subscription ends, any games available in your library through Ubisoft+ will become unavailable. Purchasing the game will give you full ownership of it, including continued access if you unsubscribe from Ubisoft+.
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Why can't i Download Games from Ubisoft?

Update Ubisoft Connect PC to the latest version

An outdated version of the desktop app may cause issues with game downloads. Try reinstalling Ubisoft Connect PC before downloading the game again.
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Is Ubisoft pulling out of Steam?

Ubisoft largely abandoned Steam in 2019 in favour of their own storefront, and exclusivity with the Epic Games Store that began with The Division 2. At that time, Ubisoft commented the deal with Epic was “a long-term positive”, with Epic taking less of a cut from game sales revenue than Valve.
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Why did Ubisoft stop putting games on Steam?

"It was a business decision to not put new releases on Steam and focus on the Epic Store and Ubisoft Store," the spokesperson said. "Ubisoft fully supports Epic and their third-party distribution model, which is in the long-term, beneficial for publishers both large and indie and the video games industry.
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Is Ubisoft ending Assassin's Creed?

Expansions to the game included a 35-hour supernatural expansion called Dawn of Ragnarok and a crossover with Assassin's Creed Odyssey, among others. Now, it's been announced that support for the title will officially be coming to an end in 2022, according to a Ubisoft blog post.
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Why are people leaving Ubisoft?

"I think abuse and toxicity are contributing factors but not deciding ones for most," a current Ubisoft developer said of why colleagues were bailing. But, they added, "Women and people of color experience them as deciding factors."
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Will Ubisoft go back to Steam?

Ubisoft is the latest publisher to return to leading PC games marketplace Steam after a period of focusing on other stores. As spotted by Eurogamer, the company has created a Steam page for Assassin's Creed: Valhalla, the 2020 entry in Ubisoft's flagship series. It will release on December 6.
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Will Ubisoft bring their games back to Steam?

Ubisoft games is returning to Steam after a three-year absence, beginning with the upcoming release of Assassin's Creed Valhalla on the storefront.
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Where are Ubisoft saved Games stored?

The default installation path is: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\[Account ID].
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How do I recover my game?

Some games autosave your progress when you're signed in with Google Play Games Mobile App. If your game autosaves, you can sync your game data and pick up where you left off. If you get a new Android phone, to restore game progress, sign in to the same account you used before.
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Where is my saved game?

Windows: On Windows, most save games can be found by opening File Explorer and navigating to "%homepath%\AppData\LocalLow". You can do so by pasting that file path into the address bar in your file explorer.
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Does Ubisoft Connect backup save Games?

Some games available through Ubisoft Connect PC support cloud saving. This means that your saved games are stored online in the cloud. If you launch the game with the same Ubisoft account on another system, you will be able to continue your progress where you left off.
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How do I merge Ubisoft and Steam?

Log in to your Ubisoft account. If you do not already have an account, select Create a Ubisoft account. Select Link accounts. You can unlink your Steam and Ubisoft accounts through the Ubisoft Account information page in the Linked accounts section..
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What happened to Ubisoft and Steam?

Since early 2019, Ubisoft has made a point of moving its PC releases away from Steam and toward the Epic Games Store and its own Ubisoft connect platform. That years-long experiment now seems to be ending, as Ubisoft has confirmed at least three recent PC releases will be getting Steam versions in the near future.
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Can I buy a game on the Ubisoft Store and play it on Steam?

Open Steam and log in to your account. Go to the "Games" menu and select "Activate a Product on Steam". Enter the product key for the Ubisoft game you want to play on Steam. The game will be added to your Steam library.
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Can I transfer Ubisoft to Steam?

Thank you. . Transfer game from Steam to Ubisoft Connect and vice versa is impossible. However, if you game was purchased in Steam, it automatically activated in Ubisoft Connect, but you always have to have access to Steam f you would like to play the game.
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