Why is my Ubisoft Connect activation code invalid?

If you receive the error message "This CD Key or Activation Code is not valid. Please try again." you may be entering the key incorrectly. You must enter all of the characters in upper case, with the relevant dashes. Please note that entering an invalid key 10 times may result in a temporary ban of one hour.

Why is my Ubisoft Connect activation key invalid?

This error message indicates that the key you are trying to redeem has already been used on another Ubisoft account. Keys can only be used once. If your key has already been used, support will not be able to free up the key or move it to another account.

How do I activate my Ubisoft Connect code?

In the Profile data menu, go to the Rewards tab. Choose Redeem code in the bottom right. Enter your activation code in the pop-up window. When prompted, restart the game.

Why can't i start Ubisoft Connect?

Update Ubisoft Connect PC to the latest version An outdated version of the desktop app may cause issues with game downloads. Try reinstalling Ubisoft Connect PC before downloading the game again. If the above steps do not resolve the issue, please get in touch, attaching your DxDiag and MSInfo reports to your case.

Why is Ubisoft Connect asking for activation code?

If you are asked to provide a game key in either Ubisoft Connect PC or Steam, this could mean that the game had been redeemed on a different Ubisoft or Steam account than the one you are currently using. When you launch a Ubisoft game via Steam, Ubisoft Connect PC will be launched automatically alongside the game.

What to do with Activate Key Prompt for Ubisoft+ Games on GeForceNOW!

Why can't i verify my Ubisoft account?

Change your browser Try to complete the linking process in different browsers or use the incognito mode. Match the country of your Epic Games and Ubisoft accounts Check that the countries set on both accounts are the same. To change the country listed, please contact us or Epic Games support respectively.

What is a enter activation code?

Activation code. The activation code consists of two sets of characters and numbers separated by a hyphen. This code is essential in order to activate your product.

Why won't Ubisoft Connect accept my card?

There are many possible reasons for a credit card not being accepted: The information entered at checkout does not match the billing information associated with the credit card. There is a communication issue between online systems. To rule this out, please follow our browser troubleshooting.

Why won't Ubisoft Connect on Xbox?

Unlink and relink your Xbox Gamertag from your Ubisoft account. Power cycle your console. Follow the steps in the connectivity troubleshooting article for your game on our support page. If you are unable to connect after following these steps, do not hesitate to contact us.

Why wont Ubisoft let me link my xbox account?

This means that the Ubisoft account you are trying to link to an Xbox account has previously been linked to a different Xbox account, creating a permanent connection. If you see this error, please try to link your Xbox account to a Ubisoft account which has not been linked to any other Xbox account in the past.

Why am i not receiving Ubisoft Connect code?

These recovery codes will be sent in an email from [email protected] with the subject line 2-Step Verification Recovery Codes. If you cannot find this email, we recommend checking your SPAM or Junk folder. When enabling the feature on a device, you can also request your recovery codes be sent in a text message.

Where is Ubisoft verification code?

When logging into your account, you will receive a verification code through a text message sent to the associated number. Please note that a number can only be associated with one Ubisoft account at a time.

What is verification code of Ubisoft Connect?

2-Step verification is an optional* security feature for your Ubisoft account. Once set up, every logins to your account or Ubisoft Connect PC on untrusted devices will have to be confirmed with a unique code. This code is randomly generated and sent to you via e-mail, SMS**, or is displayed on a mobile app**.

What is invalid activation code?

When entering an activation code, you may see the hint "Invalid activation code". The error occurs if you have entered the activation code incorrectly.

Why does it say my product key is invalid?

This error appears when the product key is typed incorrectly or if the product key is for a different product and version.

Why is my product key not valid?

You might see this error if the product key has already been used on another device, or it's being used on more devices than the Microsoft Software License Terms allow. To fix the problem, buy a product key for each one of your devices to activate Windows on them.

Does Ubisoft Connect work with Xbox?

To benefit from everything Ubisoft Connect has to offer, you need a Ubisoft account. However, you can also link any first party account (PSN, Xbox, Switch…) to your Ubisoft account in order to share progression on both and enjoy Ubisoft Connect content on any platform.

Does Ubisoft Connect work on Xbox One?

With backward compatibility, our back catalogue of games will be available on next-gen consoles*. This means that you will be able to play your Xbox One games on Xbox Series X|S, or play your PlayStation®4 games on PlayStation®5.

How do I set up Ubisoft Connect on Xbox?

Open the Xbox app for Windows PC and go to the page of the game you want to claim. Select Install. If Ubisoft Connect is not currently installed on your system, you will be prompted to download it. In the Ubisoft Connect pop-up, log into the Ubisoft account you want to claim the game on.

Why won't Xbox accept my card?

Contact your credit card company or bank and make sure that the payment method you're using has been activated and has available funds, and the transaction isn't being blocked for some reason. If the payment method you use to pay for your Xbox subscription is expired or no longer valid, you'll need to update it.

What cards does Ubisoft accept?

All submitted information is encrypted, so you can be confident that your payment information is safe and secure. *Cards need to have been issued by one of the major card companies (Visa, MasterCard, and American Express).

Why is my Ubisoft name invalid?

This could be because the username was not compliant with our Code of Conduct, or our username rules. To find out what information Ubisoft holds about you, submit a Data Information Request, and we will be happy to provide more information.

How do I activate my activation key?

Select the Start button, and then select Settings > Update & Security > Activation . Select Change product key. Type in the product key found on the COA and follow the instructions.

Why is a activation code send via email?

Whenever you create an account or make any alteration to an existing account such as changing your password, an activation code is sent to your email address to confirm that the account creation or revisions are authentic.

How are activation codes generated?

Activation codes are based on Site/MID codes from remote computers so in order to be able to generate activation codes you need to obtain these codes from end user. Click on DECODE button to decode Machine ID (MID) code and display remote machine locks.