Why is my Ubisoft Store bought game not in my library?

If the game has been redeemed on another Ubisoft account, it will not appear in your current account's library.

How do I find my purchased Games on Ubisoft?

Open Ubisoft Connect PC. Log in using the same Ubisoft account you used when purchasing the game. Select the Games tab. Find your purchase in the list of games.

How do I add Ubisoft Games to my library?

Open Ubisoft Connect PC. Go to the Ubisoft+ tab. Find the game you want to activate and select the arrow icon in the bottom-right corner of the game's tile. The game will now be activated and added to your library.

Why is my Ubisoft purchase not going through?

If you have problems submitting your payment, please contact your credit card provider to verify your attempted purchase. If you continue to encounter this issue, or if you have any other questions, do not hesitate to get in touch!

How long does it take for Ubisoft to process an order?

It may take up to 24 hours for your order to appear on your account. If the order fails to process, an authorization hold(pending charge) may show on your bank statement. Funds associated with authorization holds will be released after 48 hours.

Fix Can't Add/Activate Game | Ubisoft+ | Far Cry 6 Ubisoft+ Fix

Why can't i download games from Ubisoft?

Update Ubisoft Connect PC to the latest version

An outdated version of the desktop app may cause issues with game downloads. Try reinstalling Ubisoft Connect PC before downloading the game again.

Can I buy a game on the Ubisoft Store and play it on Steam?

Open Steam and log in to your account. Go to the "Games" menu and select "Activate a Product on Steam". Enter the product key for the Ubisoft game you want to play on Steam. The game will be added to your Steam library.

How do I restore my Ubisoft game?

You can use the Cloud synchronization option through Ubisoft Connect PC or the Windows backup system to restore a Ubisoft save game file. You need to copy the Ubisoft save game folder and paste it into the Ubisoft Connect Installation Folder on the system you want to restore.

Why is my game not showing up in Ubisoft?

Empty your Ubisoft Connect PC cache folder

Emptying the cache folder can help improve the performance of Ubisoft Connect PC. After emptying the cache, restart Ubisoft Connect PC and check whether your game appears in your library again.

Do you keep Ubisoft Games forever?

When your subscription ends or gets cancelled, the game will become unavailable. Your in-game purchases will remain linked to your account, and you will be able to access them again if you buy the game on the Ubisoft Store, or re-subscribe to Ubisoft+.

Does Ubisoft save games?

The cloud save feature allows you to access your saves from any gaming device, as long as you have a working internet connection. These titles support local saves only, meaning that you will lose progression if you unsubscribe from the service and uninstall the game.

Where are Ubisoft games installed?

The default installation path is: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\[Account ID].

What happens if I buy a game on Steam that I already own on Uplay?

The saves/account progression do carry over if you linked steam in Uplay. You just have to download which one you wish you download.

Does Ubisoft no longer put games on Steam?

"It was a business decision to not put new releases on Steam and focus on the Epic Store and Ubisoft Store," the spokesperson said. "Ubisoft fully supports Epic and their third-party distribution model, which is in the long-term, beneficial for publishers both large and indie and the video games industry.

Why are some Ubisoft games not on Steam?

Ubisoft previously said that abandoning Steam was a business decision. It was one that led to pre-orders for The Division 2 increasing by six times on Ubisoft's own PC storefront (where it doesn't have to pay Valve a 30 percent cut of sales).

Why can't I download my games?

One common fix is to clear data and cache for the Play Store and Download Manager apps. You can access these app settings through the Settings Menu on your device, and then Apps or App Manager. For each app, tap Clear Cache and Clear Data. Once you've done this, restart your device and try downloading the game again.

How do I link my Steam account to Ubisoft?

Log in to your Ubisoft account. If you do not already have an account, select Create a Ubisoft account. Select Link accounts. You can unlink your Steam and Ubisoft accounts through the Ubisoft Account information page in the Linked accounts section..

Can I transfer my Ubisoft game to Steam?

Thank you. . Transfer game from Steam to Ubisoft Connect and vice versa is impossible. However, if you game was purchased in Steam, it automatically activated in Ubisoft Connect, but you always have to have access to Steam f you would like to play the game.

Do you legally own Steam games?

You do not own your games. Whether bought through Steam, Origin, or any other digital download service that requires a live account to play them, you are at best renting those games, with no guarantee that you'll be able to continue to do so.

What happens if Steam removes a game you bought?

You are probably wondering what happens if you buy a game on Steam and it later gets pulled from the store. Will you still be able to play it? In the majority of instances, the answer is yes. The game will remain in your library and you will be able to download, install, and launch it as normal.

How do I access my Uplay library?

You can access it on your PC, through a mobile app, or on console directly from your games. All you need to login is a Ubisoft Account.

What games are Ubisoft giving away?

How do I transfer my Ubisoft games to a new computer?

You can move the game files like you would normally move anything else, but you'll have to click to locate the game files in Ubisoft Connect and choose the location you moved it to before you can launch it, otherwise you'll just see the option to download it again (to whatever is set as the default download / install ...

Do Ubisoft games save on cloud?

Some games available through Ubisoft Connect PC support cloud saving. This means that your saved games are stored online in the cloud. If you launch the game with the same Ubisoft account on another system, you will be able to continue your progress where you left off.

Why are people leaving Ubisoft?

"I think abuse and toxicity are contributing factors but not deciding ones for most," a current Ubisoft developer said of why colleagues were bailing. But, they added, "Women and people of color experience them as deciding factors."