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Why is my wow character gone?

You may be logged in to the wrong Battle.net account. Log out of the Battle.net app and log back in using the correct email address. Check BlizzardCS on Twitter for breaking news and information on our services. If you've returned to World of Warcraft after a long absence, you may need to refresh your character stats.
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How do I get my wow characters back?

Click. on the character selection screen. Select your deleted character and click.
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Common Problems
  1. I want to undelete characters I deleted by mistake or accident.
  2. How long do I have to wait to restore a character?
  3. How many characters can I restore at once?
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Did my wow character get deleted?

If a character doesn't appear on your list, it means it was purged from the database because it was below level 50 and it was deleted too long ago. Purged characters cannot be restored by any means. Blizzard Customer Support will not assist with bypassing any of the above limitations. Please log in to submit feedback.
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Why can't I log into my character in wow?

In many situations, the character is simply stuck online and the error will resolve itself. If your character was disconnected, avoid logging into that character for 15 minutes. You may play on other characters in the mean time. Once 15 minutes have passed, try logging back into the stuck character.
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How long before a wow character is deleted?

Yes, within 120 days of deletion. After the above retention periods, deleted characters are purged from the database and will no longer be visible on the character restoration list. Customer support cannot delete characters from the restoration list. Please log in to submit feedback.
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How to restore missing characters on WOW/WOTLK/Shadowlands/Dragonflight?

Can you recover a deleted WoW account?

Recover Account

You can recover your account through the personal verification process. Once account is recovered, your personal information and payment history will be recovered.
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Where is my old WoW character?

If your World of Warcraft characters are missing, take the following steps before contacting us: Use the scroll bar on the right side of the Character Select screen to scroll down. Additional characters may be visible at the bottom. You may have the wrong realm selected on the Character Select screen.
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Why cant i login to a character with that name already exists?

This error usually occurs when a player doesn't properly log out of a server. To fix this, you'll need to: Log into one of your different characters, then try logging out of the game properly. Ensure files aren't corrupted by resetting your user interface.
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Why is my character not on WoW armory?

Characters that have not logged into the game for a long time won't show up in the World of Warcraft website. If you have played recently but your profile displays inaccurate data, you may need to log out and back in: Enter the world with your character. Stay logged in for at least 10 minutes.
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Why is my WoW account locked?

We temporarily lock Battle.net accounts when there's a change in access. This can mean a long time has gone by since last time you logged in, or maybe you've logged in from an unfamiliar location. We've sent you an email with a link to reset your password, which will unlock your account.
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Does Blizzard delete inactive accounts?

We don't delete Blizzard accounts for inactivity unless they are completely empty, and it's been years since it was last used. It may be the case that you are using the wrong email, or worse yet, that someone gained access to the account and changed the email.
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Has WoW lost a lot of players?

According to numbers released by Activision Blizzard, they are seeing a consistent decline in players in WoW. The drop from 26M to 24M is on top of a 13% decline back in November 2021.
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Does Cancelling WoW subscription delete characters?

They never go away, even if you delete them (you can get them restored.)
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Can I merge an old WoW license to my Battle.net account?

Each World of Warcraft account contains its own characters and requires a separate paid subscription. Aside from the character transfer service, which can move characters between accounts, there is no way to merge progress from multiple accounts.
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How long do characters stay in WoW armory?

You can restore 1 character every 7 days.
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Why is my character not showing in WoW forum?

If you are unable to see or select the character you'd like to choose for your avatar in the forums, try the following troubleshooting steps: Log out of the forums completely. Reset your Battle.net account password. Make sure you're logging in to the same region of the World of Warcraft account that has the characters.
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Is the WoW armory still a thing?

As a part of our commitment to providing WoW players with a living, connected experience on multiple fronts, we are transitioning away from the current World of Warcraft Mobile Armory app and will be converting the Legion Companion App into a new WoW Companion App in the future.
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How do you fix a character with that name already exists?

A Character With That Name Already Exists
  1. Try logging into a different character and then logging fully out of the game.
  2. Reset your user interface to make sure your files and addons are not corrupted.
  3. You may need to wait to allow the server to remove the character, which happens after 30 minutes of inactivity.
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What is an invalid character?

The message, described as an invalid character error, typically is the result of a common syntax mistake. The cause, according to Oracle docs, can be from starting identifiers with ASCII (American Standard Code) that are not letters or numbers.
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Why does it say a user with that username already exists?

A user, alias, or group already exists with that username

​For example, a deleted user might have been re-created (either by an admin or due to a directory sync application). If you then try to restore the deleted user, you'll see the message.
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Can I see all my wow characters?

At the battle.net client game tab, Account dropdown you can select which one to login to and then select your realm and see your characters.
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What is the oldest wow character?

For mortal races like us it's Velen. He was extremely old by draenei standards even before Argus fell 20 something thousand years ago. He's actually immortal now, but that guy predates everything on Azeroth.
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How do I recover a deleted user account?

On the Deleted users page, select the user that you want to restore, and then select Restore. On the Restore page, follow the instructions to set the password and select Restore. Any conflicting proxy addresses are automatically removed from the user you are restoring. Review the results, and then select Close.
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Why is my Battle.net account not found?

You will receive this error if you enter the wrong email or password in the Battle.net App login window. To resolve this error: Exit the Battle.net App completely. To do this, right-click on the Battle.net icon on the system tray, then select Log Out or Exit.
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