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Why is my Xbox One not reading discs?

Perform a hard power cycle by holding down the Xbox button  on the console for 10 seconds. Once the console has completely shut down, press the Xbox button  on the console again to restart it. Try your disc again. Wait a few seconds to see if the console recognizes it.
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How do I clean my Xbox One disc drive?

Use the microfiber cloth to wipe down the area around the disc drive and get rid of any dirt, hair, or debris. Then use the soft-bristled brush to gently clean around the opening (or disc drive tray) or the can of compressed air to blow out any hard-to-reach particles.
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Why is Xbox disc unreadable?

Excessive scratches or smudges can prevent your console from reading the disc. To clean the disc: Hold the disc by the edges without touching the top or bottom surface. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.
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Why is my Xbox not playing games?

Try power cycling your Xbox. A full power cycle completely reboots your console. Doing this does not erase any of your games or data. Turn off your console by holding the Xbox button  on the front of the console for at least 10 seconds.
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How do you soft reset an Xbox One?

To perform a soft reset that should jog a glitchy Xbox One back to proper function, simply turn it off, wait a few seconds, then power it back on. You can turn off an Xbox One by pressing and holding the Xbox button on the controller, then choosing either "Restart console" or "Turn console off."
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Why your Xbox One is not reading discs and how to fix it | Asurion

How do I play a disc game on my Xbox One?

For disc-based games, insert the disc. If it's on the list, the game will download. You'll need to keep the disc in the drive to play. Games for the original Xbox also work on Xbox One, but compatibility is one way: you can't play Xbox One games on Xbox 360 or the original Xbox.
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How do I fix an unreadable game disc?

How to Fix a Scratched Video Game Disc: Cleaning Tips & Repair...
  1. 1 Make sure the disc is the problem.
  2. 2 Clean the disc with soap or rubbing alcohol.
  3. 3 Dry the disc with a microfiber cloth.
  4. 4 Fix deeper scratches using toothpaste.
  5. 5 Rub petroleum jelly into the disc.
  6. 6 Use car wax to buff the game.
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How do I get my Xbox to read scratched discs?

Xbox consoles use a laser to gather data from the surface of your Xbox game discs. If your disc is scratched, the laser is refracted and will result in skipping or a failure to play. You can use toothpaste to sand down the plastic around the scratch, allowing the laser to read the disc again.
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Does dust affect Xbox one?

Here's why. People commonly believe that the Xbox One can be easily damaged from dust due to the fact that the console has many vents. That's actually incorrect. The vents are way too small for dust to be allowed into the Xbox, therefore eliminating the chances of damage being done.
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How do you clean Xbox laser lenses?

well you have two options. You can try one of those cd's with little brushes on them or you can follow this guide then remove the four screws holding the drive together and from here you can remove the top case and take a cotton swab with a little bit of rubbing alcohol on the tip and gently wipe the lens off.
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Can you replace an Xbox One disc drive?

Xbox One DG-6M1S Blu-ray DVD Drive Replacement The DVD drive will need to be “flashed” with your console's security key or will need to have your original drive's board swapped into the new replacement drive. Basic soldering required during installation. Professional installation is highly recommended.
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What is error code 0x87e10024 on Xbox One?

This means the game disc is compatible but having trouble being verified for play. This may also mean that you're experiencing an Xbox service interruption, the disc isn't compatible with your console, or there's a problem with the disc.
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How do you know if a disc is damaged?

This pain might shoot into your arm or leg when you cough, sneeze or move into certain positions. Pain is often described as sharp or burning. Numbness or tingling. People who have a herniated disk often have radiating numbness or tingling in the body part served by the affected nerves.
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How do I scan and repair my Xbox?

Open the Xbox app for Windows. In My Library, select the game title. Select the More options (…) button and choose Manage. Select Files and then Verify and repair.
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Why wont my discs play?

Use a soft cloth to clean the disc ; the disc may have fingerprints or smudges. Examine the disc for any cracks or scratches that might be interfering with playback. Make sure the disc playback is not restricted by parental control options. Make sure the DVD disc is compatible with the player.
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Can you uncorrupt a disk?

You can fix a corrupted hard drive by running the CHKDSK command in Command Prompt. Caution: The CHKDSK command known for scanning and repairing drive, allow to use /f and /r attributes to fix the corruption in the hard disk.
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What happens if you hard reset your Xbox?

This option resets the console to factory settings. All user data, including accounts, saved games, settings, home Xbox associations, and all games and apps will be deleted. Use this option when selling or gifting the console, or as a last resort in some troubleshooting cases.
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Does factory Resetting Xbox One delete everything?

Resetting your console to its factory settings erases all accounts, saved games, settings, and home Xbox associations. Make sure to sign in and connect to Xbox Live if you want your data synced up.
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How do you clean a laser reader?

Step 3 Laser Lens Cleaning
  1. Locate the lens on the disc drive.
  2. Make sure that there is no dust on or near the player and area you are working on. ...
  3. Dip one end of a cotton swab in rubbing alcohol.
  4. Lightly dab the swab on the lens. ...
  5. Let the lens dry before replacing the top plate of the DVD player.
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How often do you need to clean laser lenses?

Daily (after 8 hours of lasering) Every day, or after 8 hours of solid laser cutting, be sure to check the lens and clean it if necessary. The top lens and mirror are right above the laser beam which means they are exposed to a lot of dirt, fumes, smoke and debris. If the lens gets dirty a few things happen.
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