Why is Ubisoft unable to link my account?

This means that the Ubisoft account you are trying to link to an Xbox account has previously been linked to a different Xbox account, creating a permanent connection. If you see this error, please try to link your Xbox account to a Ubisoft account which has not been linked to any other Xbox account in the past.

Why can't i Link my Xbox account to Ubisoft Connect?

This message means that the Xbox Account you're trying to link is already linked to another Ubisoft account. If you are aware of and know the credentials of this account, simply log in to it and unlink it via the Account Management page.

Why am i unable to link my Epic Games and Ubisoft account?

Change your browser Try to complete the linking process in different browsers or use the incognito mode. Match the country of your Epic Games and Ubisoft accounts Check that the countries set on both accounts are the same. To change the country listed, please contact us or Epic Games support respectively.

How do I Link my new Ubisoft account?

To link your accounts: Log in to the Account Information webpage. Scroll down to the Linked accounts section. Select Link under the logo of the platform you want to connect, and follow the on-screen instructions.

How do I fix my Ubisoft Connect login?

Fix Cannot Login External With Epic/Ubisoft Account Is Already Linked With Another Epic Account

Why am i unable to get Ubisoft authorization?

Please try the following: Close both Ubisoft Connect and EGS launchers. Ensure both clients are running with admin privileges. Restart the clients, log in to both with the same accounts and try launching the game once again.

How do I Link my Xbox account to Ubisoft PC?

Open the Xbox app for Windows PC and go to the page of the game you want to claim. Select Install. If Ubisoft Connect is not currently installed on your system, you will be prompted to download it. In the Ubisoft Connect pop-up, log into the Ubisoft account you want to claim the game on.

Can you use the same Ubisoft account on Xbox and PC?

You can link your Ubisoft account to another platform through the Ubisoft Account Management website. Please note that linking and unlinking external accounts can have a permanent impact on your games due to the mechanics of crossplay and cross-progression.

How do I find out what Ubisoft account is linked to my Xbox?

Head to the Account Information webpage. Log in to the Ubisoft account currently linked to your Xbox account. Support is available if you need to reset your password or recover access to your account. Scroll down to the Linked accounts section.

Why can't I log into my Ubisoft account on PC?

Make sure that Ubisoft Connect PC is not set to offline mode Using Ubisoft Connect PC in Offline mode may prevent you from being able to log in. Check whether Ubisoft Connect PC is running into connectivity issues Connectivity issues affecting your device can make you unable to log into the Desktop Application.

Why can't i verify my Ubisoft account?

If you are also using an unusual personal email address or regional email address, sometimes our verification email will not be received either. You also have the option of changing your email address used for your Ubisoft and verification to another if you would like, as this can often resolve these issues.

Why is my Ubisoft Connect PC unable to connect to the service?

Ubisoft Connect not working can be due to software conflicts caused by other applications you're running in the background such as antivirus or even a VPN. So we suggest you close unnecessary programs while playing Ubisoft games and using the Ubisoft Connect app.

How do I unlink and relink my Ubisoft account?

Head to the Account Information webpage. Scroll down to the Linked accounts section. Locate the platform you would like to disconnect, and select Unlink. Follow the on-screen instructions.

Is the Ubisoft server down?

Service Status

There are currently no issues or updates to report.

Is a Ubisoft Connect account the same as a Ubisoft account?

Ubisoft Connect is a free service, all you need is a Ubisoft account.

Can you have 2 Ubisoft accounts on the same email?

Ubisoft Connect accounts are limited to one per email address (from a technical point of view as well as just as a general rule), so I can confirm that your email address will only have one account associated with it.

Can you Link more than one account to Ubisoft Connect?

You can absolutely link one Ubisoft account to a PlayStation and a different Ubisoft account to another platform such as Steam.

How do I relink my Ubisoft account to Epic Games?

To link your Ubisoft account to your Epic Games account, you first need to verify the email address you used to create your Epic Games account. After verifying your Epic Games account: Launch any Ubisoft game from the Epic Games Launcher. From the pop-up, select Link your account.

What does it mean when it says problem linking Epic Games account?

This error message means that you are attempting to link a console account to an Epic account that already has another console of the same type linked to it. This might get this error because you logged into the wrong console account, or you logged into a console account that you do not use with Epic Games.

Why is my username not valid on Ubisoft Connect?

This could be because the username was not compliant with our Code of Conduct, or our username rules. To find out what information Ubisoft holds about you, submit a Data Information Request, and we will be happy to provide more information.

Can I transfer Ubisoft games from Xbox to PC?

All Ubisoft games, as well as their in-game content, are linked to the platform they were activated on. In some cases, it is possible to transfer ownership between Ubisoft accounts.

Can I play Ubisoft games on PC if I buy them on Xbox?

Yes, Xbox Game Pass members need to link their Xbox and Ubisoft accounts, and then download Ubisoft Connect before they can play Ubisoft games with their Game Pass subscription.

Can I transfer games from Xbox to PC?

Then, simply log into your Xbox Live/Microsoft account and your Xbox Play Anywhere games will be available to download. On your Xbox, games will show as “Ready to Install” under “My Games and Apps”. On your Windows 10 PC, games will appear in “My Library.”

How do I add Xbox players to Ubisoft Connect?

Select Add friend next to the username of the player you want to add. If you have a PlayStation or Xbox account linked to your Ubisoft account, you will also be able to search for one of your console friends, as long as their Ubisoft and console accounts are also linked.