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Why is Xbox not playing games?

Try power cycling your Xbox. A full power cycle completely reboots your console. Doing this does not erase any of your games or data. Turn off your console by holding the Xbox button  on the front of the console for at least 10 seconds.
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Why is my Xbox not loading?

Hard Reset Xbox One

The procedure to reset Xbox One console is very simple. Just press and hold the power button on the console for at least 10 seconds. Your console will reboot and if there is no further software or hardware issue, then your Xbox One will not be stuck on the green screen.
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Why is my Xbox not playing discs?

Perform a hard power cycle by holding down the Xbox button  on the console for 10 seconds. Once the console has completely shut down, press the Xbox button  on the console again to restart it. Try your disc again. Wait a few seconds to see if the console recognizes it.
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Why wont my discs play?

Use a soft cloth to clean the disc ; the disc may have fingerprints or smudges. Examine the disc for any cracks or scratches that might be interfering with playback. Make sure the disc playback is not restricted by parental control options. Make sure the DVD disc is compatible with the player.
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Why won t my Xbox One load and disc games?

If there are excessive scratches, nicks, or other damages, your console won't read the game disc. If there are not any visible damage, Xbox one won't read disc issue may be caused by the disc drive of your console. To test the disc drive, you need to try another game disc.
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How To Fix Xbox Games Not Loading! (2021)

What is Xbox One black screen of death?

If the black screen of death appears, there could be a network problem or a problem with Xbox Live. To fix this: Make sure to turn off your Wi-Fi, this will help get you into offline mode. Reset your Xbox and then you can go back onto Xbox Live.
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Does factory resetting Xbox One delete everything?

Xbox provides an easy way to perform both actions. Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not synchronized with the Xbox network will be lost.
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How do you soft reset an Xbox One?

To perform a soft reset that should jog a glitchy Xbox One back to proper function, simply turn it off, wait a few seconds, then power it back on. You can turn off an Xbox One by pressing and holding the Xbox button on the controller, then choosing either "Restart console" or "Turn console off."
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How do I reset my Xbox One without losing data?

Selecting Reset and remove everything will reset your console to factory settings, while Reset and keep my games and apps will reset your operating system and keep your games and apps intact. Reset and keep my games and apps is a good option if you are troubleshooting a problem with your Xbox.
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How do you deep restart an Xbox?

Disconnect and reconnect your console's power cable
  1. Turn off your console by pressing the Xbox button  on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. ...
  3. Plug the console power cable back in.
  4. Press the Xbox button  on your console to turn it on.
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How long does a Xbox soft reset take?

The reset usually takes from 5 to 10 minutes.
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Is hard Resetting bad for Xbox One?

You are fine if you did a hard reset. This won't damage the console at all. I actually do this everyday as it keeps my console running smoother as it clears the cache from viewing screenshots and clips in the Community Feed or on profiles. Doing a hard reset on its own will not damage your console.
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What is a hard reboot on Xbox?

If your game freezes or crashes, we suggest hard rebooting your console. This will not delete any saved data. Shut down the console by pressing and holding the Power button. Release the Power button once the console turns off. Unplug the Power Cable.
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Does restarting your Xbox delete anything?

You can restart, perform a full power cycle, or physically disconnect your Xbox console to reboot it completely and fix many common issues. This process does not erase any of your games or data. Note If your console appears to be frozen, see “Physically power cycle the console” below.
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Why is my Xbox screen black but still works?

If the TV screen goes black after you turn on the console, then there could be a problem with the connections. Check if you turned on both the Xbox One and the TV. Now, see if the HDMI connection between the console and TV is proper and secure. After this, make sure that the TV is set to the correct HDMI Input.
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Why is my Xbox stuck on black screen?

This can occur for a variety of reasons: a failed startup, a power glitch, software bugs, a connection problem, and more.
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How do you fix a dead Xbox One?

Reset your Xbox One power supply unit
  1. Unplug the power cables from the console, electrical outlet in the wall, and power supply.
  2. Wait 10 seconds. Important Be sure to wait 10 seconds. ...
  3. Firmly plug the power cable back into the electrical outlet and the power supply. ...
  4. Check the LED light on the power supply.
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How do you reset the Xbox One and now it wont work?

Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and turn on the Xbox.
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What is the purpose of a hard reboot?

A hard reboot is the process of restarting your device after its power has been completely switched off. A manual hard reboot will restart unresponsive devices and clear their working memory (RAM), but doing so will delete all of the user's unsaved data.
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Does a factory reset delete everything?

A factory data reset erases your data from the phone. While data stored in your Google Account can be restored, all apps and their data will be uninstalled.
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How long does a full Xbox reset take?

Turn off the console and unplug it from power. Wait 30 seconds, then plug it back in.
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How long does it take for an Xbox to be serviced?

After your console or sensor has been received at our service center, the average time of service is 14 to 21 days, including shipping time. To check your order status at any time: Sign in to Device services. Select the device associated with your service request.
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How do you reset Xbox games?

Press the Xbox button  to open the guide and then select My games & apps > See all > Games. Highlight the game title, and then press the Menu button  on your controller. Select Manage game and add-ons > Saved data. Select Delete all to remove the local save of this game, then follow the prompts.
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