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Why isn't my PS4 reading my games?

Troubleshoot PS4 console disc reading issues
Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-ray disc, or DVD. PS4™ consoles can't play burned discs or audio CDs. Access Safe Mode and select option 5 Rebuild Database.
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How do I fix my PS4 disc reader?

Here's what you should do: Restart your PS4: Like any device, restart your PS4 if the disc drive is not working. Unplug everything and clean the cords and the PS4 ports of dust, then plug it back in. Now wait at least 4-5 minutes, and then turn it on again.
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What to do if your PS4 isn't loading anything?

Unplug the power cable

To manually restart your console, follow these steps: Make sure your PS4 is completely off, with no lights turned on or flashing. Unplug the power cable from your console for at least 30 seconds. Plug the cable back in and press the power button on the front of your device to try restarting it.
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How do I know if my PS4 disc is damaged?

Check for scratches as you do so. If there are scratches, (as in, large scratches or many, many, many small ones) there's a good chance the disk is unreadable, and you'll have to get a new one.
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Why is my PS4 slim reading DVDs but not games?

If it will play DVDs but not ANY FORM of blu-rays, then the lens probably needs cleaned and/or the laser assembly replaced. If it will play all movies but no games, then the Renesas chip might be (going) bad. This usually presents as a mismatched daughterboard in 1000/1100s, but can also be just the chip being bad.
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HOW TO FIX PS4 wont/Not Reading Discs Or Games (5 MIN FIX EASY) Unrecognized Disc Repair

How do I enable my PS4 to play DVDs?

How to play media discs on PS4 consoles. To play a Blu-ray Disc™ or DVD, insert the disc into the disc slot, and then select the content from the content area. Your PS4™ console must enable the disc playback feature over the Internet (only once) before you can play any BDs or DVDs.
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How do I fix a corrupted PS4 slim?

Part 2: How to Fix PS4 Corrupted Data
  1. Fix 1: Delete the game and reinstall it. ...
  2. Fix 2: Delete corrupted downloads. ...
  3. Fix 3: Clean the game disc. ...
  4. Fix 4: Update the software. ...
  5. Fix 5: Restore your PS4 software licenses. ...
  6. Fix 6: Start the PS4 in safe mode and rebuild the database. ...
  7. Fix 7: Initialize your PS4. ...
  8. Fix 8: Hard reset your PS4.
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How do you fix a disc that won't read?

Check the Disc

Clean your discs – Grime and dirt can make it hard for the drive laser to read small groves located on your disc. If the disc is dirty, you can try cleaning it with filter water and a clean cloth; or better yet, a specialized disc cleaning solution and cloth can be purchased in most electronic stores.
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How do I know if my PS4 hard drive is fried?

Some of the most common signs of dying hard drives include:
  1. Unusual or excessive heating.
  2. Repeated read or write disk errors.
  3. Frequent PS4 crashes or freezing, whether during booting or carrying out tasks.
  4. Both Folders and files cannot be accessed.
  5. Disappearing data.
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How do I clean an unreadable PS4 disc?

Dampen a microfiber cloth in it, then wipe the disc from the center to the edges until it looks clean. Isopropyl alcohol, or rubbing alcohol, is available online or at pharmacies. Isopropyl alcohol cleaners can damage PS4 discs. Most discs only require a quick wipe with a clean cloth.
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Why is my PS4 not reading?

Troubleshoot PS4 console disc reading issues

Reinsert the disc into your console after each of these steps. Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-ray disc, or DVD. PS4™ consoles can't play burned discs or audio CDs.
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What is the black screen of death PS4?

It is often used with digital video standards like DisplayPort, DVI, HDMI and so on. However, if your monitor isn't compatible with HDCP, your PS4 won't output any video or audio, which leads to PS4 black screen. If you encounter PS4 black screen, you can try disabling HDCP on your PS4.
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Why has my PS4 crashed?

A number of factors can crash PS4. Some are associated with software issues like improper game installation/update and a conflict between two different games/apps, while some are related to the defective hardware component like faulty hard drive.
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Why is my PS4 not eating disk?

There may be a problem with the firmware that runs your PS4 if it still can't accept or read discs. Try rebooting your console into safe mode and selecting the Rebuild Database option. If that doesn't work, try the Reinstall System Software option available in safe mode.
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Can a PS4 disc be corrupted?

The files can malfunction in many ways. Sometimes an installation may be incomplete, or another process may interrupt it. If you have a damaged game disc, it probably won't install the game properly. Other times saving the file may run into an issue and corrupt the entire game file.
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How to hard reset PS4?

2 Ways Factory Reset PS4
  1. Go to "Settings" > "System" on your PS4 main menu.
  2. Scroll down to the bottom and select "Initialize PS4".
  3. Choose "Full" factory reset and then hit "Next".
  4. Confirm your factory reset by selecting "Yes".
  5. Wait for the factory reset process to be completed, which may take up to several hours.
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What are the signs of corrupted drive?

Common signs for a failing hard drive include sluggish performance, unusual noises (clicking or loud component sounds), and an increase number of corrupted files. These are textbook symptoms for the inevitably of a failing hard drive and action should be taken quickly to save your files from being lost.
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How do I know if my hard drive is corrupted?

This tool is called Check Disk (chkdsk). To run Check Disk on a drive: Open My Computer (Start, My Computer) then right click on the drive you want to scan and select Properties. Select the Tools tab, then click on the Check Now button.
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Does opening a hard drive ruin it?

The bottom line: Don't risk your data.

The simple act of removing a hard drive's casing — or prying it open with a flathead screwdriver — can also damage the spindle, actuator heads, and other important components, even if you don't take any other actions after opening the enclosure.
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Why is my hard disk not reading?

If your new hard disk is not detected by or Disk Manager, it could be because of a driver issue, connection issue, or faulty BIOS settings. These can be fixed. Connection issues can be from a faulty USB port or a damaged cable. Incorrect BIOS settings may cause the new hard drive to be disabled.
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Can a PS4 hard drive be repaired?

Our PlayStation 4 hard drive upgrade/replacement service is just what you need! Our trained technicians will do everything possible to maintain the integrity of your data and either recover data if possible during a hard drive failure or merge all of your data for you onto your new upgraded hard drive.
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Will I lose data if I rebuild database on PS4?

How To Rebuild Your PS4 Database. Before you rebuild your PS4's database, rest assured that the process doesn't delete any of your saved data, it simply reorganizes and freshens up your system's files. To do this, you'll need to put your PS4 into Safe Mode.
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Will initializing my PS4 delete my account?

Initialize your PS4™ system

It deletes data saved on system storage and deletes all users and their data from the system.
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Why won't my PS4 play a DVD?

PS4 is region-locked for movie media, be it Blu-ray or DVD. So PS4 cannot play a DVD from other regions out of the box unless the DVD isn't region-locked. But it doesn't mean that it is impossible for PS4 to play DVDs from other regions. The PS4 allows you to set its region code to match your DVD's region code.
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