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Why won t my Game Pass subscription work?

There are various reasons why a subscription can become locked for non-payment: Insufficient funds on your debit card. Your credit card has expired. Your credit card was stolen, so you closed the account.
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Why is my Game Pass subscription not working?

Restart your phone. Clear the app cache. Go to Settings > Apps, select the app, then select Storage > Clear cache. Clear the app storage then try again.
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How do I activate my Game Pass subscription?

Activating your Xbox Game Pass via the Xbox website
  1. Go to Xbox.com and select Sign in;
  2. Sign in to your Xbox account and click on Redeem code in the drop down menu that appears when you click on your profile picture;
  3. Select Redeem code;
  4. Enter the code that consists of 25 characters, click next and confirm one last time.
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Why won t my Xbox let me play Game Pass games?

Why won't it play? If a game was installed from the Xbox Game Pass catalog but will no longer play, make sure your Xbox Game Pass subscription is active and that the game is still in the current catalog.
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Why can't i claim my 24 month Xbox Game Pass Ultimate?

Xbox Game Pass Ultimate subscriptions are limited to 36 months. If you're already an Xbox Game Pass Ultimate member, wait until your existing subscription has a prepaid balance that's less than 12 months before redeeming the 24-month Ultimate subscription through Xbox All Access.
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How To Fix Xbox One/Series X/S Error Code 0x803f900a

Why is my 2 months free Xbox Game Pass Ultimate not working?

A: If you are seeing this error, that means you do not meet the eligibility requirements to redeem the code! If you were previously subscribed or currently subscribed to Xbox Game Pass for PC, or an Xbox Game Pass Ultimate subscription, you will not be able to redeem the two month trial for Xbox Game Pass Ultimate!
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Why can't i claim Xbox Game Pass perks?

Make sure you are using the account that has an active subscription to redeem the benefits and please follow these steps.
  • Logout from Xbox app and Microsoft Store app.
  • Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
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What is error code 0x803F9006?

You get the following error code and message when you try to use a game or app on your Xbox console: 0x803F9006. The person who bought this needs to sign in. This may mean we're having trouble checking usage rights.
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Why is my free Xbox Game Pass code not working?

Be sure you have entered all 25 digits correctly. No need to add hyphens. Typos are the most common reason for code errors, and the following characters aren't accepted: A, E, I, O, U, L, S, 0, 1, and 5. Make sure that you didn't already redeem the code, possibly under a different gamertag or Microsoft account.
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Why is Xbox cloud gaming not working?

Close all other tabs in your browser or restart your browser and use only one tab for cloud gaming. Close other apps or programs that are running on your device, then try again. Restart your device, then try again.
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How do I know if my Game Pass is activated?

You can check your account link and Game Pass membership status by visiting Account Management and navigating to Connected Accounts. Your Xbox profile will be listed under “Connected” if you've linked your account with a “Game Pass member” indicator if you have a Game Pass membership.
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How do I know if I am subscribed to Game Pass?

View and manage your subscriptions on Xbox
  1. Press the Xbox button  on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions.
  2. Select the subscription that you want to manage.
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How do I fix my Xbox subscription?

Update the way that you pay on your Xbox console
  1. Press the Xbox button  to open the guide.
  2. Select Profile & system > Settings > Account > Subscriptions.
  3. Choose the subscription that you want to manage.
  4. Next to Pay with, select Change how you pay.
  5. Choose an existing payment option or select Add a new way to pay.
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What is the longest Game Pass subscription?

When you subscribe to Xbox Game Pass Ultimate, we'll apply any prepaid time you have on Xbox Live Gold, Xbox Game Pass, or EA Play subscriptions toward the Xbox Game Pass Ultimate plan at the current conversion ratio, up to a maximum of 36 months.
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What is error code 0x803f900a?

Xbox services are having issues

This may mean that you need to sign in or renew your game subscription.
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Are Xbox Game Pass games free forever?

Games you install using Xbox Game Pass remain playable once they've left the Game Pass catalog only when you buy them—and you get a hefty discount when you buy games as an Xbox Game Pass subscriber.
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Is Xbox Game Pass still free?

How Much Is Xbox Game Pass? As of February 2023, the Xbox Game Pass price and PC Game Pass price are both $9.99 per month. Game Pass Ultimate costs $14.99 per month.
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Does Xbox Game Pass code expired?

There are no fees or expiration dates, and either card can be used to buy: Subscriptions such as: Xbox Live Gold. Xbox Game Pass.
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What is error code 00000001 on Xbox app?

You may also see error code 0x00000001 in the Xbox app when you try to install or update a game. This likely means that there was an issue with a recent Windows update.
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What is code 0x87DD0006?

You see the following error code when you try to sign in to Xbox Live on an Xbox One console or a PC: 0x87DD0006 or 87DD0006. This may mean that there was a service outage just before you tried to sign in.
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What is error code 0x87DD000F on Xbox One?

This error indicates that there may have been a service outage just before you tried to sign in.
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Is Xbox Game Pass Ultimate $1 every month?

Microsoft's top-tier gaming streamer is $14.99 a month, but new subscribers can get the first month of access for just $1. Not only is this cheaper than the standard Ultimate fee, but also a discount from the Game Pass console and PC fee of $9.99 a month.
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Is Xbox Game Pass Ultimate $1 a month?

New Game Pass subscribers can no longer get their first month for a dollar, as Microsoft has stopped offering its introductory Game Pass promotion. In a statement to The Verge, Xbox head of global communications Kari Perez confirmed that the offer is no more.
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Is Xbox Game Pass Ultimate $1 for the first month?

Microsoft's trial offer for the first month of an Xbox Game Pass Ultimate or PC Game Pass subscription was a great introduction to the service as well as being a great way to sample — or, given a whole month, play the entirety of — new releases for just a buck. But it is no more.
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