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Why won t my Xbox One load and disc games?

If there are excessive scratches, nicks, or other damages, your console won't read the game disc. If there are not any visible damage, Xbox one won't read disc issue may be caused by the disc drive of your console. To test the disc drive, you need to try another game disc.
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Why is my Xbox not loading disc games?

Perform a hard power cycle by holding down the Xbox button  on the console for 10 seconds. Once the console has completely shut down, press the Xbox button  on the console again to restart it. Try your disc again. Wait a few seconds to see if the console recognizes it.
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What causes Xbox One not to read discs?

Hair, dust, and debris can find its way inside your Xbox and cause disc errors and internal-component malfunctions. The laser lens is the most important—if it gets dirty, it won't read a disc properly and will need to be replaced.
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How do you fix a disc that won't read?

Check the Disc

Clean your discs – Grime and dirt can make it hard for the drive laser to read small groves located on your disc. If the disc is dirty, you can try cleaning it with filter water and a clean cloth; or better yet, a specialized disc cleaning solution and cloth can be purchased in most electronic stores.
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Why wont my discs play?

Use a soft cloth to clean the disc ; the disc may have fingerprints or smudges. Examine the disc for any cracks or scratches that might be interfering with playback. Make sure the disc playback is not restricted by parental control options. Make sure the DVD disc is compatible with the player.
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Xbox One disc not loading FIX!

How do I know if my disc is corrupted?

Common symptoms of hard drive corruption include:
  1. The drive is completely inaccessible.
  2. Sluggish performance.
  3. Missing files.
  4. 'Blue screen of death' (BSoD) – [this can happen if the drive in question contains operating system files]
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How do I clean my Xbox One disc reader?

Use the microfiber cloth to wipe down the area around the disc drive and get rid of any dirt, hair, or debris. Then use the soft-bristled brush to gently clean around the opening (or disc drive tray) or the can of compressed air to blow out any hard-to-reach particles.
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How do I load a game from disk on Xbox One?

When you insert a game disc, the console checks to see whether the game is already installed. If it isn't, you're prompted to install the game. You may also be prompted to download an update to the game before you can play it.
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Can you replace an Xbox One disc drive?

Xbox One DG-6M1S Blu-ray DVD Drive Replacement The DVD drive will need to be “flashed” with your console's security key or will need to have your original drive's board swapped into the new replacement drive. Basic soldering required during installation. Professional installation is highly recommended.
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How do you clean a disk?

Apply a dab of isopropyl alcohol to a clean cloth, and rub the disc from the center to the rim. Carefully wipe off moisture with a dry cloth with the same motions, then let sit for two minutes so it is completely dry.
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Does hard Resetting Xbox One delete everything?

Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not synchronised with the Xbox network will be lost.
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What happens when you hard reset your Xbox One?

Reset your Xbox One from the console

Select Reset Console. Choose the reset option you want: a) Reset and remove everything. This is a full reset and will remove all data from your Xbox or b) Reset and keep my games & apps. This is a partial reset that will not delete your games or game data.
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What does a soft reset do on Xbox One?

A soft reset is a common troubleshooting step for minor issues, such as being unable to get your Xbox online. To perform a soft reset, press and hold the Xbox button on your controller for a few moments. In the menu that appears, choose Restart console. This will fully shut down your Xbox and turn it back on.
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Is there a cleaner for Xbox One?

Use a soft lint-free cloth (microfiber cloths work great) dampened with a little bit of mild soap and water, or premoistened disinfectant wipes. Clean every 3-6 months or whenever needed. Important Power off and disconnect your Xbox console from the wall before cleaning it.
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How do you clean a disc reader lens?

Step 3 Laser Lens Cleaning
  1. Locate the lens on the disc drive.
  2. Make sure that there is no dust on or near the player and area you are working on. ...
  3. Dip one end of a cotton swab in rubbing alcohol.
  4. Lightly dab the swab on the lens. ...
  5. Let the lens dry before replacing the top plate of the DVD player.
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Can you uncorrupt a disk?

You can fix a corrupted hard drive by running the CHKDSK command in Command Prompt. Caution: The CHKDSK command known for scanning and repairing drive, allow to use /f and /r attributes to fix the corruption in the hard disk.
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How does a disk become corrupted?

Hard drive data corruption can occur due to mechanical component issues, software errors or even electrical events. Serious data corruption is more likely with larger files than with smaller files, since larger files take up more physical space on a hard drive's platters.
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Can you recover a bad disk?

Yes, files can be recovered from a failed hard drive by using a skilled data recovery service. Failed hard drives cannot be salvaged with recovery software since the operating system cannot access the device to allow the application to recover the data.
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How do I factory reset my Xbox without deleting everything?

These additional steps are only necessary if your Xbox One's settings are inaccessible. If not, you can easily perform a factory reset. Simply press the Xbox button, head to Profile & System > Settings > System > Console info > Reset console. You can now choose whether to keep your data and apps or reset everything.
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How long does a hard reset take on Xbox One?

The reset usually takes from 5 to 10 minutes.
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Does cleaning a disk wipe it?

Yes, you can completely wipe a hard drive, but you'll need to do more than simply delete the files stored on it. Deleting files from a hard drive doesn't actually remove them — it just reassigns that space so new files can be added later on. To clean a drive completely, you need to actually erase the data.
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Can I use alcohol to clean discs?

If the disc has a heavy accumulation of dirt, try rinsing it with water first. Use commercially available water-based detergent formulated for cleaning the surface of optical discs. Use isopropyl alcohol or methanol, as an alternate to water-based detergents, to clean the disc surface.
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