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Why won't my Joy-Con turn on?

Reset the Joy-Con by pressing the SYNC Button once. Then press any other button on the controller to power it on again. Attach the Joy-Con to the console, ensuring that it is correctly oriented and inserted all the way.
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Why won't my Switch turn on even though it's charged?

Check the AC adapter for damage. Damage can include frayed or split cord, loose connectors, kinks, etc. If a different charger is being used, replacing it with the correct accessory may resolve the problem. If any damage is found, the AC adapter will need to be replaced.
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Why is my power a Switch controller not turning on?

Your batteries in the controller may be too low or drained for the controller to turn on. You may need to replace your batteries.
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Why did my Joy-Con stopped working?

Ensure the Joy-Con have the latest controller firmware installed. Remove any skins or covers from the problematic Joy-Con, if any, and calibrate the control sticks. If the issue is occurring with a specific game or application, try the following: Check for any available software updates for that game.
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How do I fix the unresponsive Joy-Con button?

What to do
  1. Check if the non-responsive buttons feel sticky or stuck down.
  2. If any are sticky or stuck, power off the console and clean the area around the problematic buttons using a soft, dry toothbrush. Avoid using any cleaners or fluids.
  3. Ensure your console has the latest system update.
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How To FIX JoyCon NOT Detected by Nintendo Switch in Handheld Mode!

How long should a Joy-Con last?

The Joy-Con controllers take approximately three and a half hours to fully charge. When fully charged, the battery for the Joy-Con controllers can last approximately 20 hours.
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Why won t my Switch turn on even after reset?

If the Switch doesn't turn on after performing a hard reset, it might be a bigger hardware problem. You might have a damaged charging port, a faulty battery, or unresponsive buttons. Contact customer service to set up a repair.
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How do I know if my switch dock is broken?

After inserting your console, check that the indicator light on your dock is illuminated. (If not, press your console's POWER Button again.) * If the dock light is flashing, it's possible that there's a problem with the dock.
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Is there a way to reset Joy-Cons?

With the Joy-Con detached, reset the controller by pressing the SYNC Button once. Then press any other button to power on the Joy-Con again.
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Do Joycons ever run out of battery?

You'll want to know how to charge Joy-Cons if you've got a new Nintendo Switch, as these little mini-controllers are vital to many of the console's various forms. Once you detach them they'll start draining their finite batteries, and to be honest - they're very, very finite.
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Is there another way to charge joy cons?

Attach the Joy-Con to the Joy-Con charging grip. Connect the Joy-Con charging grip to the Nintendo Switch dock using the USB cable that was included in the box, or connect it directly to the Nintendo Switch AC adapter (HAC-002).
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Why is my left Joy-Con always low battery?

If you've noticed a rapid reduction battery life when you're playing wirelessly with the Left Joy Con, or the controller doesn't synchronise as well as before, the signal range reduces drastically after a few minutes playing, or the controller doesn't charge at all, then the battery in the Left Joy-Con is probably ...
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Do Joy-Cons stop charging when full?

If the battery charge for the Joy-Con is approximately full, then it is normal for the Joy-Con to stop charging and the recharge LED will shut off.
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Can you leave Joy-Cons while docked?

We highly recommend removing it once fully charged to avoid any heating issues. Thank you! A: I'm not sure how long it takes I actually left mine for a day. However you can always connect it to the switch and it will tell you how much battery life you have on the Joy con.
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Are Joy-Cons fragile?

After we've had some time with the little controllers, however, we've noticed some issues with them. They're more fragile than other controllers of past consoles, with their tiny components and propensity to develop the ever-irritating Joy-Con drift, where controllers register input despite none being made.
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Is it bad to leave Switch in dock too long?

Leaving the console on the dock or plugged in directly with the AC adapter overnight, or past the point where the battery is fully charged will not cause harm to the battery.
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Does Nintendo charge for repairs?

How much will it cost? If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty.
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Can I put my Switch in someone else's dock?

Yes, you can.
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