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Why won't my switch wake up?

Perform a hard reset by holding down the POWER Button located on the top-left of the console for 20 seconds, then press the POWER Button once for the console to turn on.
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Why won't my Switch turn on even though it's charged?

Check the AC adapter for damage. Damage can include frayed or split cord, loose connectors, kinks, etc. If a different charger is being used, replacing it with the correct accessory may resolve the problem. If any damage is found, the AC adapter will need to be replaced.
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Why won t my Nintendo Switch turn on at all?

Your console may have frozen.

Press and hold the power button for at least 12 seconds to turn the console completely off. Then press the power button again to turn the console on. * If the above method fixes the problem, it's likely that your console was frozen with the screen turned off.
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How long does it take a Switch to turn on from dead?

The battery will usually need at least a 1-percent charge before it turns on. A 1-percent charge should be available after 10-15 minutes of charging.
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Why won t my Switch turn on after dying?

To fix a Nintendo Switch that won't turn on, try giving the battery a nice long charge. Check the Switch or AC adapter for damage, and make necessary replacements. Resetting the AC and Switch adapter can turn on your switch and allow it to take a charge.
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How to Wake Nintendo Switch from Sleep Mode

Why won t my Switch turn on after hard reset?

If the Switch doesn't turn on after performing a hard reset, it might be a bigger hardware problem. You might have a damaged charging port, a faulty battery, or unresponsive buttons. Contact customer service to set up a repair.
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How do I reset my unresponsive Nintendo Switch?

If your console has frozen and is unresponsive, press and hold the POWER Button for at least 12 seconds to turn the console completely off. Then press the POWER Button again to turn the console on. * A Nintendo Switch is pictured here.
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Why is my Switch stuck on the dead screen?

Try holding down the power button for a few seconds while it is plugged in, and again with it unplugged if nothing happens. If you either have a second cable or have a friend who has a Switch (regular or Lite, the power cable is the same) try using their cable to charge your system, to see if your cord is just dead.
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How do I know if my switch dock is broken?

After inserting your console, check that the indicator light on your dock is illuminated. (If not, press your console's POWER Button again.) * If the dock light is flashing, it's possible that there's a problem with the dock.
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What happens if your switch gets bricked?

What is “bricking”? The term means a device doesn't function completely, typically on a permanent basis. “It is as useless as a brick.” For the Nintendo Switch, this often appears as stuck in the boot screen or not booting at all.
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How do I hard reset my Switch?

Press and hold the POWER Button down until the system resets; this may take some time. Once the system is powered down, press the POWER Button once to turn it back on.
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Does hard reset delete everything Switch?

All data in the system memory, including software, save data, screenshots, and user information will be deleted, restoring the console to factory settings.
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How do I force restart my Nintendo Switch?

Hold down the POWER Button on the top of the console for 3 seconds.
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Is the blue screen of death fixable on the Nintendo Switch?

Nintendo's customer support recommends that the first thing Switch owners do in the event of a blue screen of death is restart the console and then update the system software. There are a few reasons why this might solve the problem.
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How long does it take to wake up a dead Switch?

Leave it on charge (supervised) for at least 2 hours, but keep it plugged in for longer if it still shows no signs of life. If after 12-24 hours you still get nothing from trying to turn it on, try a hard reset as detailed above as one last attempt to get things going.
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How do you know if a Switch is dying?

Some symptoms may indicate issues with the switch or the system it operates: The electrical switch works intermittently. If you notice that a button doesn't always work on the first press or requires frequent presses before it operates, it may indicate the button is dying and needs to be replaced.
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Will I lose my games if I reset my Switch?

This deletes all personal data in your console's internal memory, including game data, save data, screenshots/videos and user information.
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Will I lose my game data if I factory reset my Switch?

Restoring factory settings means deleting all data on the Nintendo Switch console and returning it to the state in which you bought it. However, you can also restore factory settings while retaining some of the data stored on the console.
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Does soft resetting damage your Switch?

Soft Reset (SR)

This is a quick way to reload your Pokémon game without having to power down your whole system. This will not erase or negatively harm your data unless you do so while in the middle of saving your game. It will just revert your progress to the point that you last saved.
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Is there a button to reset Switch?

With the console powered off, press and hold down the volume up (+) and volume down (-) buttons, then press the POWER Button to turn the console on. Keep holding down the volume buttons until the menu for recovery mode appears.
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Why did I have to soft reset my Switch?

While soft resetting your Nintendo Switch may appear as a simple restart, holding the Power button down for 10 to 15 seconds signals for your console to clear any unnecessary data that could be causing software issues.
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Is there a master reset on the Switch?

From the console's home menu, select Settings. Scroll down to System on the left menu bar. Scroll to the bottom of these options and select Formatting Options. Select Initialize Console then hit OK.
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How do I know if my Switch is corrupted?

How to check for Corrupt Data
  1. From the HOME Menu, select "System Settings."
  2. Scroll down the options on the left and select “Data Management”
  3. On the right hand side select “Software”, then select the software title you would like to check.
  4. Select “Check for Corrupt Data”
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What can damage a Nintendo Switch?

Take care not to expose the Nintendo Switch system to direct sunlight for extended periods of time. The LCD screens may be damaged by sharp objects or pressure. Take care to protect the displays from scratches or stains. Do not cover any console air intakes or vents while playing, to avoid overheating.
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