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Why wont my Xbox One play Xbox 360 discs?

You can install Xbox 360 games to an external storage device, but in order to play these games on your next-gen console, you need to free up to 4 GB of space on its internal drive, with an additional 256 MB of space per Xbox 360 game that you want to use.
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How do I fix my Xbox 360 disc not reading my Xbox One?

Perform a hard power cycle by holding down the Xbox button  on the console for 10 seconds. Once the console has completely shut down, press the Xbox button  on the console again to restart it. Try your disc again. Wait a few seconds to see if the console recognizes it.
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How do I get my Xbox 360 disc to work on my Xbox One?

Just pop your game disc into your console. Or, if a digital game you bought is compatible, you'll find it in your games list. Go to My games & apps > See all > Full library > Owned games, then select the Filter button and switch the All games filter to Ready to install.
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Why will Xbox One not read disc?

If there are excessive scratches, nicks, or other damages, your console won't read the game disc. If there are not any visible damage, Xbox one won't read disc issue may be caused by the disc drive of your console. To test the disc drive, you need to try another game disc.
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What causes unrecognized disc Xbox 360?

Unrecognized Disc

If you press Y  on your controller, you see status code 03-80-00. This may mean one of the following: There's a problem with the disc (for example, it might be scratched or dirty). The game you're trying to play might have a known problem.
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How do you fix a disc that won't read?

Check the Disc

Clean your discs – Grime and dirt can make it hard for the drive laser to read small groves located on your disc. If the disc is dirty, you can try cleaning it with filter water and a clean cloth; or better yet, a specialized disc cleaning solution and cloth can be purchased in most electronic stores.
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Why wont my discs play?

Use a soft cloth to clean the disc ; the disc may have fingerprints or smudges. Examine the disc for any cracks or scratches that might be interfering with playback. Make sure the disc playback is not restricted by parental control options. Make sure the DVD disc is compatible with the player.
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How do I know if my disc is corrupted?

Common symptoms of hard drive corruption include:
  1. The drive is completely inaccessible.
  2. Sluggish performance.
  3. Missing files.
  4. 'Blue screen of death' (BSoD) – [this can happen if the drive in question contains operating system files]
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How do I make my disc work again?

Clean the disc with warm water, soap, and a cloth and then dry it, making sure that no lint is left behind. Squeeze toothpaste onto the disc and rub it on the disc in a straight motion from the center out to the edges. Finally, wash off the toothpaste and dry the disc. It should work now!
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Does putting toothpaste on a disc work?

Would toothpaste cleaning work on a DVD? Yes, the same things work on CDs and DVDs. Keep in mind that if the scratch is really bad, it may not be repairable.
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Can discs stop working?

Long-term horizontal storage, particularly in a heated environment, can cause the disc to become permanently bowed. While the data may still be intact, the disc may not operate properly in the drive or permit the laser to follow the track.
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Can a damaged disc be repaired?

Lumbar disk replacement involves replacing a worn or degenerated disk in the lower part of your spine with an artificial disk made of metal or a combination of metal and plastic. Lumbar disk replacement is generally seen as an alternative to the more common spinal fusion surgery.
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How do I fix a corrupted Xbox disc?

How to fix Xbox disc errors
  1. Check for damage. Inspect the disc: Look at both sides of the disc. ...
  2. Clean the components. ...
  3. Test another disc. ...
  4. Update and restart your Xbox One. ...
  5. Change power modes on your Xbox One. ...
  6. Move your Xbox One. ...
  7. Reset your Xbox One.
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Can you uncorrupt a disk?

You can fix a corrupted hard drive by running the CHKDSK command in Command Prompt. Caution: The CHKDSK command known for scanning and repairing drive, allow to use /f and /r attributes to fix the corruption in the hard disk.
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Will formatting a disk erase it?

Does formatting a hard drive erase everything on it? The answer is no. Formatting does not erase data on the disk, which only makes file recovery much more difficult.
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How do I clean my Xbox One disc?

Here's how:
  1. Hold the disc by the edges without touching the top or bottom surfaces.
  2. Use a soft, clean, slightly damp cloth, to lightly wipe from the center of the disc outward. Note Use ONLY water to clean the disc. NEVER use a solvent to clean the disc.
  3. Load the disc into your console and see if it plays.
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What happens if you put a Xbox 360 disc in Xbox One?

The first time that a game disc, for a backward compatible game is inserted into the Xbox One, the console will actually download and install what is essentially a virtual Xbox 360 with the specific game embedded within it.
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How do I clean an unreadable Xbox disc?

Here's how:
  1. Hold the disc by the edges without touching the top or bottom surfaces.
  2. Use a soft, clean, slightly damp cloth, to lightly wipe from the centre of the disc outward. Note Use ONLY water to clean the disc. NEVER use a solvent to clean the disc.
  3. Load the disc into your console and see if it plays.
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How do I play a disc game on my Xbox One?

For disc-based games, insert the disc. If it's on the list, the game will download. You'll need to keep the disc in the drive to play. Games for the original Xbox also work on Xbox One, but compatibility is one way: you can't play Xbox One games on Xbox 360 or the original Xbox.
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Why is my Xbox not playing games?

Try power cycling your Xbox. A full power cycle completely reboots your console. Doing this does not erase any of your games or data. Turn off your console by holding the Xbox button  on the front of the console for at least 10 seconds.
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Why won t my Xbox install disc games?

If you're trying to install an Xbox game from a disc and the installation process stops at or near 0%, this could be caused by the console trying to download an update for the game while the game is still installing.
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How do I play a disc game on my Xbox One?

For disc-based games, insert the disc. If it's on the list, the game will download. You'll need to keep the disc in the drive to play. Games for the original Xbox also work on Xbox One, but compatibility is one way: you can't play Xbox One games on Xbox 360 or the original Xbox.
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Is the Xbox One backwards compatible?

Note Most backward compatible Original Xbox games can be played on Xbox 360, Xbox One, and Xbox Series X|S. However, some backward compatible Original Xbox games are only available on Xbox One and Xbox Series X|S consoles and won't play on Xbox 360.
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Can you play Xbox 360 games on Xbox One offline?

Your console gets the license right from the disc. For discs that were released for a different console (Xbox One discs on an Xbox Series X console, Xbox 360 discs on an Xbox One console, etc.), an online update to the installed game may be needed before the game can be played offline.
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