Why won't Ubisoft send me a verification code?

If you are also using an unusual personal email address or regional email address, sometimes our verification email will not be received either. You also have the option of changing your email address used for your Ubisoft and verification to another if you would like, as this can often resolve these issues.

How do I find my Ubisoft Connect verification code?

When logging into your account, you will receive a verification code through a text message sent to the associated number. Please note that a number can only be associated with one Ubisoft account at a time.

Why is my 2-step verification not sending code?

I'm not receiving a verification code

Check that your phone software is up to date. Disable any apps filtering or interfering with incoming SMS messages. Restart your phone and try resending the 2SV code. Verify that your device has notifications turned on.

How to bypass Ubisoft 2-step verification?

To deactivate your verification method: Go to the Security page of the account management website. Under 2-Step verification, select Manage. Choose Deactivate.

Why don't i get Ubisoft emails?

Make sure that the senders have your correct email address. Have you searched All Mail, Trash/Bin, and Spam, Inbox, as well as any tabs you have in the Inbox? Check all filters, to ensure that the mail is being correctly processed.

How To Fix Verification Code Not Received

Why can't i verify my Ubisoft account?

Change your browser Try to complete the linking process in different browsers or use the incognito mode. Match the country of your Epic Games and Ubisoft accounts Check that the countries set on both accounts are the same. To change the country listed, please contact us or Epic Games support respectively.

Why am i unable to get Ubisoft authorization?

Please try the following: Close both Ubisoft Connect and EGS launchers. Ensure both clients are running with admin privileges. Restart the clients, log in to both with the same accounts and try launching the game once again.

Why am i not receiving 2FA emails from Ubisoft?

If you're not receiving 2FA emails, you may be able to receive them by either updating your email or by whitelisting the email [email protected]. You can also try re-enabling 2FA using an authenticator app instead of email.

Can you login without 2 step verification?

Your account is more secure when you need a password and a verification code to sign in. If you remove this extra layer of security, you will only be asked for a password when you sign in. It might be easier for someone to break into your account.

Why does Ubisoft Connect keep asking for 2 step verification?

2-Step verification is an optional* security feature for your Ubisoft account. Once set up, every logins to your account or Ubisoft Connect PC on untrusted devices will have to be confirmed with a unique code. This code is randomly generated and sent to you via e-mail, SMS**, or is displayed on a mobile app**.

Why isn t my verification code not coming through?

Causes of Not Receiving Verification Code Texts on Android

You provided the wrong phone number. Your text message inbox is full. Your phone is set to block messages from unknown senders. Your phone carrier is blocking the message.

Why is 2 step verification not working?

If you're having trouble completing 2-step verification to sign in to your account, make sure your mobile device software and Coinbase app are up to date. If you're using a browser to sign in, make sure you're using the latest version of Chrome. Clearing your cache and restarting your browser can also help.

Why can't i find my activation code Ubisoft Connect?

Inside your Account Information page, pick My Games. Here you can see a list of the games you own on your account. Find the game that you need and then select Show Key. You can easily copy and paste the key using the buttons displayed.

How do I get Ubisoft authentication?

What app does Ubisoft use for 2 step verification?

To use the Google Authenticator App from your mobile device, you are required to provide a valid mobile number and add this to your Ubisoft account.

Can I use email for 2 step verification?

What you'll need for set up. Two-step verification begins with an email address (we recommend two different email addresses, the one you normally use, and one as a backup just in case), a phone number, or an authenticator app.

Is 2 step verification optional?

Enabling Two-Step Verification

These steps will guide you through enabling the option of using two-step verification for your Google Workspace account users. This allows your users to choose to use the feature if they wish. It does not make two-step verification mandatory for your users.

How do I change my 2 step verification phone number?

Select Two-step verification under Password and security. Select Text message. Select Edit personal information. From here, you can add your new phone number.

Why won't Ubisoft accept my phone number?

This means that the number has been labelled as suspicious during our standard review process. Should you encounter this error, please try linking a different number, or start a chat with us for further assistance.

How long is Ubisoft login ban?

In certain occasions, not only for cheating, you may receive a temporary ban preventing you to access online features of the game for a period up to 15 days. If another offense is identified, the ban may become permanent.

What authentication does Ubisoft use?

Download the Google Authenticator app for your smartphone.

Why am I not receiving verification codes on my iPhone?

To summarize, disable Filter Unknown Senders, check Blocked Contacts, optimize cellular signal, and disable Focus on your iPhone. Implementing these fixes will hopefully enable you to receive verification code texts. If not, contact your carrier or Apple Support.

Why am I not getting my 2 step verification code on iPhone?

Trusted phone numbers don't automatically receive verification codes. If you can't access any trusted devices when setting up a new device for two-factor authentication, tap “Didn't get a verification code?” on the new device, then choose one of your trusted phone numbers to receive the verification code.

Why does it keep saying my verification code is wrong?

The most common cause for "Incorrect Code" errors is that the time on your device is not synced correctly. To make sure that you have the correct time in your Google Authenticator app, follow the instructions for your operating system below. On Android: Go to the Main Menu on the Google Authenticator app.