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Will Aternos delete my server?

We try to save your server data for at least three months after you used your server for the last time. The actual time when your server gets deleted depends on the general usage of Aternos at the time.
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Do Aternos accounts get deleted?

After seven days your account will be permanently deleted. Please be aware that this will delete your entire account and all server files forever. There is no way to recover your account or your server files after that, not even by contacting us.
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Why is my server on Aternos gone?

Your server was most probably deleted due to it being inactive for 3 months or more. You can get your server back if you had backups.
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Does Aternos save servers?

Aternos has a dynamic system, which is mainly divided into two parts: The hosts saving the data, and the hosts executing your game servers. Thousands of servers are transferred every day between this two types of servers.
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How long does it take for an Aternos server to turn off?

The initial countdown time when your server is started is 5 minutes. After the last player has left the server, the countdown time is 3 minutes.
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How to: Use backups for your server

Does Aternos have a server limit?

On Aternos, each server is limited to 4 GB of storage space for technical reasons. If you reach this limit, you are no longer able to start your server.
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Is Aternos Minecraft server 24 7?

We give you your very own personal Minecraft server, where you can play on with your friends all day and all night.
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Does Aternos steal IP?

Besides that, we never save your IP address for the long term when you use our website. But it is possible, that your Minecraft server writes your IP address and the IP addresses of other players into a log file.
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What happens if you reinstall Aternos server?

Reinstalling the server means deleting all files related to your server (including your world) and resetting some settings. The server IP and MOTD stay unchanged.
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Is Aternos laggy with mods?

Do you use plugins or mods? Too many or misused mods, plugins or worlds can cause server lags. Make sure to install a reasonable amount of plugins and don't create too many worlds. Mod features, e.g. machines or chunk loaders also can cause lags.
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How do I recover a deleted Aternos server?

You can restore a backup on the backups page (https://aternos.org/backups/). If you don't have a backup or did not enable automatic backups, it is not possible to get anything back.
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How do I save my Aternos server?

Just select a world and click on "Download". After that, a zip archive with your world will be automatically downloaded from your server. Make sure to use your regular browser for the download and don't use any third-party tools or download managers.
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Where are my Aternos servers?

Hi, Our servers are located in Europe, which might lead to a higher ping if you live faraway from Europe.
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Did Aternos get hacked?

Yes, we got hacked. No, we don't give up.
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Where does Aternos get its money?

Since the beginning, the service has been financed exclusively through advertisements. Aternos is the number one place to go to for free Minecraft game servers and is one of the largest Minecraft server hosts in the world.
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What happens to your server if your account gets deleted?

Your server won't be deleted, it will just appear as though it is owned by a deleted user. One of your admins or mods will need to request ownership to be transferred. Do deleted Discord users stay in servers?
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Can someone else start your Aternos server?

Enter your friend's Aternos username into the text box on the access settings page and click the plus sign. You'll see a list of permissions which you can grant individually to each friend. Here is an overview of all available permissions and what they allow your friend to do: Start: start the server.
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Can a Minecraft server be deleted?

If you no longer need a server and want to delete it, you can do that on the servers page. Please be aware that this will delete your entire server and all data stored on it forever, and there is no way to undo this. If you want to keep your world and other data on your server, make sure to have backups.
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What is the LifeSteal SMP IP?

LifeSteal SMP - One of the first official SMP servers, started in early 2021. IP: lifesteal.smp-server.com.
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Can your IP be tracked through steam?

Does Steam Ever Share My IP Address? Steam doesn't share your IP address with other players. Whenever peer-to-peer networking is needed, for example in a voice chat, that communication is always relayed. However, we don't control what games using peer-to-peer connectivity do.
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Can you get IP banned from a server?

Yes, Discord sometimes bans IP addresses.

If you want to unban yourself, you will need a different IP address to sort this problem. You can get a new IP address by using a different device, network or a VPN.
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What is the world limit in Aternos?

World uploads are limited to 1 GB for technical reasons. If your world is bigger than that, you could try to decrease your world's size by removing unused chunks using a program like MCASelector.
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What is the RAM limit on Aternos?

By default aternos provides users only up to 4GB ram as a free service , if you reach that limit you will be no longer able to start your server. RAM = depends on installed software, displayed on the server page. if you reach that limit you will be no longer able to start your server. Only applies to storage limit.
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Does Aternos still have a queue?

This is the queue. On the left side of the orange bar, you can see your estimated waiting time. On the right side, you can see your position in the queue and how many people are waiting in total right now. By clicking the red stop button, you can leave the queue.
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Who is owner of Aternos?

Matthiaais Neid founded Aternos in Bonn, Germany. Their business model is simple and relies on offering fully customizable Minecraft servers. Their users have to create an Aternos account and then proceed to start a server.
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