Will Best Buy replace my PS5 controller?

If the controller that came with your console stops working, we'll replace it. Get a one-time replacement for the controller that was included in the original box of your PlayStation console.

Does Best Buy have warranty on PS5 controllers?

A: AnswerYou can go to any best buy store to purchase the warranty, and yes, you get 1 free controller replacement as long as it's within the 2 years.

How to replace controller at Best Buy?

Can I replace my PS5 controller?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.

How long does it take to get a replacement PS5 controller?

DualSense Edge™ wireless controller packing instructions

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.

Don't Buy A New PS5 Controller Just Yet

Does PS5 controller have lifetime guarantee?

A white color controller with a color splash pattern, perfect for players who like modern style. The manufacturer provides a lifetime warranty and the highest quality of the controller. This controller does not include paddles, to customize go to the Build Your Own section listed below.

How to replace PS5 controller under warranty?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

How much is a new PS5 controller?

While a typical PS5 controller will cost you around $70, the new DualSense Edge, which comes with some accessories, is $200.

What to do with faulty PS5 controller?

Will Sony replace my PS5 controller with stick drift?

Sony will fix your PS5 controller's stick drift (if you're still under warranty)

Does Best Buy have warranty on controllers?

A: Yes the warranty covers everything in the box including the control if they can't fix it then they will replace it from what I have been told.

Can Best Buy fix broken controllers?

We can install or repair thousands of products, no matter where you bought them. We offer a 90-day workmanship guarantee on all Geek Squad repairs.

Does Best Buy have replacement plan?

A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your monitor fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

Can I return a controller to Best Buy?

If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.

How does PS5 controller warranty work?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).

How long does Best Buy controller warranty last?

If you exchange the controller under the 2 Year Geek Squad Protection, it does consider the plan fulfilled.

What is the most common problem with PS5 controller?

Like all joysticks, PS5 DualSense controllers work less efficiently over time. The most common PS5 controller drifting issues are caused by physical damage, simple wear and tear due to regular use, debris build up, and out-of-date software.

Why are PS5 controllers breaking?

They wear away fast, become clogged with your thumb gunk, and can warp over time. Sadly, a PS5 controller teardown suggests DualSense drift was inevitable, as some components are prone to wear and tear. This isn't ideal if you want your DualSense to last.

Can you refund PS5 controller?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.

Why are PS5 controllers so expensive?

The PS5 DualSense Edge price is so high because of the features that it offers. Much like the premium Xbox Elite controller, the DualSense Edge is priced at a premium and targeted at enthusiasts and pro-level players.

Why are new PS5 controllers more expensive?

PS5 controller price

At MSRP as of March 2023, the Sony PS5 DualSense controller price ranges from $69.99 to $74.99. According to our testing, new PS5 controller colors are more durable (more on that later) and do cost a bit more money. Sony rarely has these controllers on sale.

What is the most expensive PS5 controller?

The unfortunate twist revealed on the PlayStation Blog today is that this controller costs an astronomical £209.99/$199.99 - that's most of the cost of an entire Xbox Series S at full price. Keep in mind here that a regular DualSense retails at £59.99/$69.99 - that's a significant mark-up.

Can GameStop fix PS5 controller?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

Can you trade in a broken PS5 controller at GameStop?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number.

How long does a PS5 controller last until it breaks?

The durability of the PS5 DualSense controller analog sticks

According to iFixit's YouTube channel, the PS5's DualSense controller is rated to last a little over 400 hours before the analog stick's sensors wear out and stick drift affects gameplay.