Will Nintendo repair my Switch for free?

How much will it cost? If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty.

How much does Nintendo charge to fix a switch?

The price generally ranges from $19 up to $199, depending on the issue you're having with your device. They offer an affordable game console fix with a quick turnaround time.

Can I send my switch to Nintendo to get it fixed?

If you would like to set up a repair for a different product please start a new repair. Important: Please do not send in your Nintendo Switch or Nintendo Switch Lite console. If you include your console, it will be returned to you unrepaired. Learn about console repair options.

Can GameStop fix my switch?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

How do I request a repair from Nintendo?

Create or log in to your Nintendo Account (or continue as a "Guest") so we can securely communicate with you about your repair. Enter your serial number to verify your system's warranty status, if applicable. Add the repair and shipping details, and any billing information.

How to Send a Nintendo Switch in for Repairs OR What to Expect When Expecting a Repaired Switch

What is Nintendo's free repair?

After pressure from several class-action lawsuits, Nintendo has started to offer free Joy-Con repairs through its customer service portal. The process is straightforward; fill out an online form (or call a customer service representative), mail out the equipment, and then wait.

How long does Nintendo take to fix a Switch?

Under warranty repairs take 4-5 days plus shipping time. Normally you will receive your product back within one week. If a repair free of charge is not possible, you will receive a cost estimation via email and the repair will take longer, depending on how much time passes before you reply.

What do I do if my Nintendo switch is broken?

How long is switch warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty. Please see the Complete Warranty Text for full warranty details.

How do I claim warranty on my Nintendo switch?

Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change).

Can you trade in a damaged Nintendo Switch?

Nintendo will not accept returns or exchanges for the following items: Any items that are shipped to Nintendo after 30 days from delivery. Any items that have been opened, unsealed, or had tags removed. Any item that is not in its original condition, is damaged, shows signs of use or is missing parts.

What voids a Nintendo Switch warranty?

Using the Nintendo console for commercial purposes, such as renting out, voids the warranty. Warranty doesn't cover defects resulting from tampering negligence and improper modification of hardware or software.

What is the average lifespan of a Switch?

So considering that the original Switch is both, and is docked half the time, it should last around eight years. A Switch Lite may take more wear and tear and last less.

Does Nintendo cover accidental damage?

Additionally, it only covers defects in material and workmanship. Nintendo does not cover accidental damage.

What does Nintendo warranty cover?

The warranty covers any manufacturing or workmanship defects and these will be repaired at no charge. Nintendo's warranty does not cover physical damage (such as a cracked screen on a handheld unit, liquid damage, or scratched game discs).

What is the most common problems with Nintendo Switch?

Scratches or Marks on the Screen

If the screen is scratched, that's trickier. Scratches are a common problem when taking the Switch in and out of the dock. You might be able to buff light scratches out with a cloth, but don't hold out too much hope.

Do Nintendo switches break easily?

It's normal for the Nintendo Switch to occasionally take some damage. The game console is known to have a few problems with Joy-Cons breaking and cracks popping up along the Switch's vents or by the back corners. But that doesn't mean you have to buy a new Switch.

How do I know if my Switch is damaged?

For instance, if there is an audible snap, crackle, or pop when you flip the switch, it's pretty obvious the switch is defective and it's time to replace it with a new one.

How do you know if your Switch is corrupted?

From the HOME Menu, select "System Settings." Scroll down the options on the left and select "Data Management." On the right-hand side select "Software," then select the software you would like to check. Select "Check for Corrupt Data."

Does Nintendo warranty cover physical damage?

Replacing accessories manufactured by Nintendo

Physically damaged: Accessories that are physically-damaged are not covered under Nintendo's warranty, and you will need to purchase a replacement.

Does Nintendo only fix drift for free?

Send your Joy-Cons to Nintendo

Like we mentioned, Nintendo will repair any drifting Joy-Cons for free.

How common is Switch drift?

New Survey States 40 Percent of Switch Users Experience Joy-Con Drift.

Does Nintendo require receipt for warranty?

The warranty is not valid without proof of purchase. Physical damage is not covered by the warranty, but it is possible that Nintendo or one of our Authorized Service centers can repair your product.

Do Nintendo switches have insurance?

You can get gaming console insurance for your PS5, Nintendo Switch, Xbox, Shield, or any other gaming system you want covered. Whether the gaming console is new, used, or refurbished, you can purchase coverage as long as there's no pre-existing damage.