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Will Sony repair PS5 out of warranty?

No, Sony does not provide repairs for PS5 consoles unless they are under warranty. If your console is under warranty, returning it for a repair or replacement should not cost you anything. Warranties are free for all new PS5 consoles bought directly from Sony or a licensed retailer.
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Will PlayStation fix my PS5 out of warranty?

The Out of Warranty (OOW) service is an exchange service that consists of SIEE providing you with a fully refurbished PlayStation® console in exchange for your faulty PlayStation® console upon payment of the OOW fee. The OOW fee that is payable is inclusive of VAT and includes inbound/outbound shipping.
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How do I get my PS5 fixed under warranty?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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How long are PS5 under warranty?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).
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How long does it take to get your PS5 fixed from Sony?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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How To Get A Replacement PS5 Console Directly From Sony! - PS5 Warranty Replacement

How do I send my PS5 to Sony for repair?

Please call our Product Operation Support Center at 800-883-6817 or email our support team at [email protected].
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What do I do if my PS5 is broken?

Try these fixes:
  1. Manually restart. Push the Power button on your PS5 and hold it for 15 seconds to restart.
  2. Disconnect the power. Unplug the power cord. ...
  3. Power cycle the console. ...
  4. Switch the power cord. ...
  5. Try a different power source.
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How can I extend my PS5 warranty?

Extend your warranty or upgrade to Protect Plus to enjoy added protection from drops, spills, and accidents.
  1. Purchase a plan. Register your product to see if you're eligible for protection with a genuine plan from Sony. ...
  2. Activate a plan. If you've already purchased a plan, click here to activate your plan. ...
  3. Submit a Claim.
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How do I claim my Sony warranty?

Please contact Sony's Customer Service Call Center or go to www.sony.com/support for a list of Sony Retailers. In the U.S. and Puerto Rico, call (800) 942-SONY (7669). Pursuant to this Limited Warranty, SONY will replace the product with a new or refurbished product.
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Do you have to register PS5 for warranty?

Limited warranty rights are not diminished if you do not complete and submit this registration form. Fill out the information below to register your product. If eligible, on the next page you will have the opportunity to enhance your product's coverage with a Sony protection plan.
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Does taking panels off PS5 void warranty?

Sony has stated that installing new PS5 faceplates, or replacing damaged ones, will not void the warranty.
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Is stick drift covered by warranty PS5?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.
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How much is PS5 extended warranty?

A three-year SquareTrade PS5 warranty will run you $119.99 with accident protection and $84.99 without. But without accident protection, is it even worth having?
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Does a PlayStation invite guarantee a PS5?

Getting the PS5 is still not guaranteed even if you do receive the coveted PlayStation email. That said, the Sony Direct with its virtual queue system is your best chance to get the console at MSRP whereas every GameStop PS5 restock forces you to buy it with a pricey bundle of PS5 games and accessories.
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How much does it cost to fix HDMI on PS5?

$199.99. Got a broken HDMI port on your PS5. However, you damaged it, let us fix it so you can get back to gaming ASAP.
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Does PS5 warranty cover accidental damage?

Accidental damage cover (including water damage) from the moment you receive your item. Breakdown cover after your manufacturer's guarantee has ended. Unlimited repairs of your item.
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How do I claim my free PS5 upgrade?

If you want to upgrade a digital PS4 game to PS5, search for your PS4 game either in the PlayStation Store or your game library under the “Your Collection” tab. Once you find the game, select it to enter its hub and then select the upgrade offer, just as you would with the physical version. Then select “Download.”
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How long do I have to return PS5?

Returns Window:

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.
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What console has the longest lifespan?

Sega's Master System doesn't have the same recognition as its successor, Sega Genesis, but it has the distinction of being the longest-living system ever made. Its library lacks the company's trademark mascot, Sonic the Hedgehog, but the influential RPG franchise Phantasy Star got its start on Sega's premiere console.
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Can the PS5 survive a fall?

Great news! We finally got our hands on the PlayStation 5 and were able to play around with it, confirming once and for all that Sony's newest video game console does, in fact, have fall damage.
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Is PS5 currently worth it?

The PS5 is only getting better, folks. With the release of PSVR 2 and the DualSense Edge controller also, the already feature-rich console is being expanded dramatically. There has never been a better time than the present to purchase a PS5. It is definitely worth it.
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Does Sony replace or repair PS5?

No, Sony does not provide repairs for PS5 consoles unless they are under warranty. If your console is under warranty, returning it for a repair or replacement should not cost you anything. Warranties are free for all new PS5 consoles bought directly from Sony or a licensed retailer.
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What causes PS5 to stop working?

Causes of a PS5 Not Turning On

Problems with the power supply. Problems with the PS5 system software. The inside of the console is dirty. Problems with your console's internal hardware.
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What is a bricked PS5?

If your PlayStation 5 won't turn on or show anything on the screen, it may be “bricked.” This can be a scary situation since your expensive gaming device is, as the term suggests, about as useful as a brick.
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