Will Sony replace my PS4?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

Will Sony repair PS4 out of warranty?

The Out of Warranty (OOW) service is an exchange service that consists of SIEE providing you with a fully refurbished PlayStation® console in exchange for your faulty PlayStation® console upon payment of the OOW fee. The OOW fee that is payable is inclusive of VAT and includes inbound/outbound shipping.

Can you send a PS4 back to Sony?

If you are fond of the original packaging you can send us your console in any sturdy cardboard box. Protect your PS4 by wrapping it securely in bubble wrap. We only need the console, so please don't include any cables or accessories.

Can I send my PS4 to get fixed?

At CPR, we offer quick and affordable PlayStation 4 repair services without hassles or delays. From error messages, malfunctioning disk drives, and damaged HDMI ports to an overheating console, hard drive issues, and more, we fix all of the most common PlayStation 4 issues.

How do I claim my Sony warranty?

Please contact Sony's Customer Service Call Center or go to www.sony.com/support for a list of Sony Retailers. In the U.S. and Puerto Rico, call (800) 942-SONY (7669). Pursuant to this Limited Warranty, SONY will replace the product with a new or refurbished product.

Upgrade From PS4 to PS5

How long is Sony PS4 warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser (“you”) that the PS4™ hardware, which includes components contained in the retail box with this hardware (“Product”), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...

Does Sony need proof of purchase for warranty?

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

What do I do if my PS4 is broken?

How do I fix my damaged PS4?

What is PS4 return policy?

Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.

Can I exchange my PS4 for a PS5?

Many electronic retailers will take your PS4 in exchange for gift cards or in-store credit towards a PS5. Here are the best trade-in deals to upgrade to Sony's next-generation gaming console right now.

How do I restore my PS4 for resale?

Initialize your PS4™ system

Initialization of your PS4™ system restores system settings to default values. It deletes data saved on system storage and deletes all users and their data from the system. Initialize the system under (Settings) > [Initialization] > [Initialize PS4] > [Full].

Is My PS4 Broken?

When booting your PS4, the LED light on the side of your console should momentarily pulse blue before changing to white. But if your console has a problem, the blue light will pulse continuously without turning white. This is usually followed by your PS4 inexplicably turning off.

Can I get a new PS4 with warranty?

For defects in material or workmanship within the warranty period, upon showing a proof of purchase, SIE LLC agrees for a period of one (1) year to either repair or replace this product with a new or factory recertified product at SIE LLC's option.

What voids PS4 warranty?

Our updated warranties state that the warranty does not apply “to damage caused by” use of the product with an unlicensed peripheral. Our previous warranties stated that the warranty does not apply if the warranty seal on the product has been altered or removed.

What does Sony warranty cover?

Term: For a period of one (1) year from the original date of purchase of the product, Sony will, at its option, repair or replace with new or refurbished product or parts, any product or parts determined to be defective.

Does GameStop fix PS4 console?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

What happens when your PS4 gets corrupted?

What does corrupted data mean on PS4? When the error message of "Corrupted Data - Cannot load the saved data because it is corrupted" pops up on PS4, it means that you cannot play games on the console as the game data or file corrupted. You may not be able to load either the game or your characters.

What causes PS4 to corrupt?

One of the more common reasons behind corrupted files on a PS4 is a power outage. If the system isn't properly shut down or there's a power surge, your PS4 may experience issues due to damaged files. Another reason you may have problems is that your PS4 failed to complete or properly install an update.

How long does a PS4 last?

On average, a PS4 can last 5 years at least. However, things could be different in certain cases. To make sure your PS4 can last longer, you need to take care of it in your daily life. In the following content, you can get some tips that can help extend the PS4 lifespan.

What is blue light of death PS4?

The "blue light of death" or "blinking blue light" or "pulsing blue light" is when you turn on your PS4 and the blue light turns on and blinks... actually it kind of pulses. There is no display on the TV (some TV's will just say "no signal" and it never goes to the white light.

What are common faults on PS4?

Some of the most commonly occurring PS4 faults include blinking lights, overheating, damaged or worn out HDMI and USB ports, as well as malfunctioning hard drives.

How does Sony warranty work?

Term: For a period of two (2) years from the original date of purchase of the product (or a period of ninety (90) days for commercial use), Sony will, at its option, repair or replace with new or refurbished product or parts, any product or parts determined to be defective.

How long is the standard Sony warranty?

In general, Sony offers a standard 1 year guarantee that covers almost all Sony products. Some exceptions exist however: Xperia Products (e.g. smartphones) offer a standard 2 year guarantee.

What are the reasons you don't need to buy an extended warranty?