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Does GameStop accept returns?

You can return most items in-store, online or by calling our customer service at 1-800-883-8895; online orders may be returned in-store without a fee, and shipped returns will incur a fee of $8.99. To process your return, please provide your in-store receipt or GameStop.com order number.
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Can you return to GameStop after opening?

We do not accept returns of:

Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts. Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.
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Does GameStop accept returns without box?

Any time you buy new electronics from GameStop, hold onto all that packaging you open at home (and try not to tear it apart). You won't be able to make an exchange or return electronics to GameStop without having them back in the original packaging.
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How long does it take to get a refund from GameStop online?

Usually they take 3-5 business days to refund a cancelled order. If you have any questions or concerns about a current or recent order placed at GameStop, contact customer support before taking further action.
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What is GameStop's refund policy?

GameStop Return Policy. We value our customers and are committed to providing quality support when things do not go as planned. You have fifteen (15) days from your in-store purchase or receipt of shipment of a new item, and seven (7) days for a used item, to exchange or return, unless noted in our exceptions.
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how to outsmart gamestop return policy

Does GameStop take unopened games?

We accept games purchased from any retailer, without proof of purchase.
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Does GameStop give cash for returns?

Get Paid Your Way

You can choose to receive in-store-credit for max-value on your items, or get paid in cash.
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Why does GameStop need ID for return?

Being a second-hand retailer, Gamestop is put into the same bracket as a pawn shop. As such, a photo I.D. and full address is required for all trade-ins.
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Do I need ID to return at GameStop?

Returns and exchanges are subject to the following guidelines: A receipt is required, and valid ID may be required for all returns and exchanges. Unopened new and used merchandise may be returned or exchanged within 30 days of purchase.
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Can I return an item to any game store?

You can return your item to any one of Game stores nationwide for a full return or refund.
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Does GameStop price match target?

GameStop will only price match four competitors.

When I checked at my local GameStop store, they said they'll price match only four competitors: Amazon, Target, Walmart, and Best Buy. The product will only be price matched if it's sold and shipped by the competitor, not a third-party seller.
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Do I need my receipt for GameStop warranty?

To obtain PRP service under this Plan, Customer must bring the Product, this Plan and the sales receipt, as proof of purchase, to a GameStop or EB Games retail store.
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Does GameStop ask for ID for mature games?

GameStop policy is if you are purchasing a M rated game then you must provide a source of ID.
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Can GameStop reprint old receipts?

We can't print out receipts from the future, but if you need an old receipt, the store should be able to help.
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Does GameStop buy broken iphones?

Yep! They'll give you cash (if you have a valid ID and are over the age of 18) or store credit. You've just gotta make sure your phone is new enough and in good condition. You can head here: https://www.gamestop.com/trade#!/electronics to punch in your phone and see if it's one they'll take.
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Can you trade in a GameStop card for cash?

Customers can cash in unused or partially used gift cards at GameStop locations or exchange the card for a GameStop gift card in-store or online at www.gamestop.com/giftcardexchange.
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Can I return a game to GameStop if I don't like it?

Yes! The GameStop return policy allows you a period within thirty days of a new purchase, including a receipt, you may get a full refund including your game consoles. You have a seven day period to receive a full refund with pre-owned items.
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Does GameStop throw away good stuff?

Stores are packed wall-to-wall, floor-to-ceiling with games and gaming accessories. With Gamestop dealing in trade-ins as an enormous part of their business, those trade-ins are handled one of three ways: They're sold as-is, they're refurbished, or they're tossed in the trash.
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Does GameStop check if used games work?

A: GameStop tests all of their games, consoles, and accessories when they are traded in. I had this 20th anniversary edition new and it lasted less than a year, bought a used one because I loved the style so much and that only lasted a month or two.
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Can a 17 year old buy an M rated game?

A game rated "M" by the Entertainment Software Rating Board (ESRB) is meant only for people aged 17 and over. An "AO"-rated game is meant only for those 18 and over. The ratings have no legal bearing, but most of the video game industry--which sponsors the ESRB--abides by them.
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Can a kid buy an M rated game?

Yes, you can. There are several ways you can do this, the first is to get the permission of a parent or guardian or other adult figure in your life of some sort. The second is to be over 17 and have a valid ID showing this, 18+ is for R rated movies, 17+ is for M rated video games.
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Does GameStop accept minors?

GameStop may request proof of identification and age (for example, proof of your ability to purchase certain games). If you are a minor, please have a parent or legal guardian conduct any purchase for you.
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Does GameStop fix stick drift?

A: Yes , drifting is a highly common isssue with all Nintendo switch joy-con but nintendo has a policy in place to repair if your request through their customer service for a fix free of charge.
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Does GameStop clean PS4?

Where do I find someone to clean my PS4 for me? You can ask someone at your local Gamestop to clean it for you, or call your local electronics store and see if they offer this service. Thanks!
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How much is a GameStop warranty?

Game Warranty GPG 1 Year $0-$9.99 GameStop.
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