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Will Sony repair PS5 without receipt?

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Will Sony fix PS5 without proof of purchase?

A proof of purchase is required to complete a repair under warranty. If you purchased the unit directly from Sony, this information is already on file in the system. If purchased from a dealer, please include a copy of your dated sales invoice.
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How do I return my PS5 to Sony for repair?

Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return. Follow the on-screen instructions to print the return label.
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How do I claim my Sony PS5 warranty?

If you need to claim under this Guarantee, please use your local Customer Service helpline or https://www.playstation.com/support/contact-us/ for return instructions.
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Do I need original receipt for warranty?

The receipt is your proof of purchase and is required to claim your warranty. A copy of the invoice is also enough to claim the warranty. The appliance's serial or production number can help track when and where it was bought. Email – the manufacturer or retailer may have emailed you the invoices and warranties.
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This Will Void Your PS5 Warranty

Do you need a receipt for ps5 warranty?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Do warranty companies verify receipts?

Purchases with a Warranty

Warranties are extremely varied, with each vendor setting its own terms, Thakor says. But one thing is almost always the same: The business will require an actual receipt or the original paperwork to verify the warranty purchase.
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How long does warranty repair take PS5?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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What is Sony return policy on PS5?

Returns Window:

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.
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Can you get a warranty on a used PS5?

Warranties do not cover used PS5 items, products marked for sale “as is,” or products that have been serviced or tampered with by a non-authorized technician. Sony provides their written warranty in place of an implied warranty.
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How to get PS5 repaired without warranty?

If you want to repair a PS5 that is not under warranty you would have to find a third-party technician.
...
You have a few alternatives for starting the procedure and contacting a PlayStation Support employee.
  1. Live Chat. ...
  2. PlayStation Support Helpline. ...
  3. Twitter Support.
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What do I do if my PS5 is broken?

Try these fixes:
  1. Manually restart. Push the Power button on your PS5 and hold it for 15 seconds to restart.
  2. Disconnect the power. Unplug the power cord. ...
  3. Power cycle the console. ...
  4. Switch the power cord. ...
  5. Try a different power source.
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Does GameStop repair PS5?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
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How do I get proof of purchase on PS5?

Go to Account Management, then Account Information. Select Wallet, then Transaction History. Choose a date range, then go to Next. Highlight the product you want to see the proof of purchase for, and select Enter.
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How do I get proof of purchase from PlayStation?

  1. Go to Settings > Account Management > Account Information.
  2. Select Wallet > Transaction History.
  3. Select the account that you want to view transactions for.
  4. Select the transaction date range and select Next.
  5. Select a transaction to view the details.
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Is the PS5 serial number on the receipt?

The PS5 model number can be found on the PS5 console's original packaging and the bottom of the PS5 console. The PS5 serial number can be found on the bottom of the PS5 console. It is recommended that you have these numbers to hand when contacting PlayStation Consumer Services.
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How long do you have to refund Sony PlayStation?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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Is PlayStation good with refunds?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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Can I return my PS5 to PlayStation Store?

Requesting a refund for a PlayStation Store purchase

If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. To find out more, including how to make a refund request, please select the type of content you have purchased below.
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Does cleaning PS5 void warranty?

PS5 Cleaning is actually really simple and doesn't void warranty!
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How do I claim my Sony warranty?

Please contact Sony's Customer Service Call Center or go to www.sony.com/support for a list of Sony Retailers. In the U.S. and Puerto Rico, call (800) 942-SONY (7669). Pursuant to this Limited Warranty, SONY will replace the product with a new or refurbished product.
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Why do you need a receipt for warranty?

Consumers will usually need to show proof of transaction in order to make a claim about faulty products or services. This is so suppliers can be sure they are providing a remedy for a product or service they actually sold.
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What happens if you don't have receipts for insurance claim?

Any items lacking proof of ownership documentation will likely still be covered by the claim, but the insurer will typically only pay the claim based on the item's average replacement cost. This will be equal to the cost of purchasing a similar product of the same quality.
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Can thieves use receipts?

Vendors who don't follow the federal Fair and Accurate Credit Transactions Act, known as FACTA, make it possible for criminals to steal credit card numbers from receipts. If too much information is printed on a receipt, identity thieves and fraudsters may be able to get a credit card number from a receipt.
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