Does Ubisoft refund games?

You can request a refund for a digital PC game within 14 days of your purchase, as long as the game has not been played for more than two hours. Refund requests for digital PC games can be submitted on the Order History page of the Ubisoft Store.

How long does Ubisoft take to refund?

Refunds For Pre-Purchased Titles (Pre-orders)

The standard 14-day/2-hour refund period also applies, starting on the game's release date. In both cases, you can follow the “How to request a refund process” above to submit your refund request.

Why won't Ubisoft let me refund?

Please note that refunds may not be available for games from which you have been banned or if you have otherwise violated any of Ubisoft's terms (for example, our Terms of Use, Terms of Sale, or any Code of Conduct). In addition, you may not be eligible for refunds if you appear to be abusing our refund policy.

Can I refund a game I played?

You can only return an app or game for a refund once. If you buy it again you can't get a refund. If a refund is issued, you'll lose access to the item. If you buy multiple items in one purchase, you can only refund the entire purchase.

Can I get a refund on Ubisoft plus?

To request a refund, please fill out the withdrawal form. After submitting the request, an on-screen notification will let you know whether it has been successful. If the request is successful, your Ubisoft+ access will be cancelled immediately.

Ubisoft is Refunding in 2022...

How do I cancel my Ubisoft purchase?

Log into your Ubisoft account. Select the avatar icon again, then My Subscription. Under the Rocksmith+ header, select Cancel Membership. Choose Cancel my subscription to confirm your cancellation.

What happens if you cancel Ubisoft?

If you cancel your Ubisoft+ subscription, your premium content, such as downloadable content (DLC) packs and expansions, will be available again if you purchase the Gold Edition or higher editions, or the Season Pass of the game, or re-subscribe to Ubisoft+.

Can you refund a digitally bought game?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

Can you refund a game because you dont like it?

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.

What is Ubisoft's refund policy?

You can request a refund for a digital PC game within 14 days of your purchase, as long as the game has not been played for more than two hours. Refund requests for digital PC games can be submitted on the Order History page of the Ubisoft Store.

Why is Ubisoft struggling?

For the past few years, Ubisoft has been consistently plagued by internal issues involving alleged misconduct at the highest levels and struggles to grow company sales and live services beyond breadwinners like its “Assassin's Creed” franchise and “Tom Clancy's Rainbow Six Siege.”

Why Ubisoft returns to Steam?

Steam's prodigal publishers

Ubisoft's return to Steam comes after Activision Blizzard ended a similar years-long Steam absence for the ultra-popular Call of Duty franchise.

Do you keep Ubisoft games forever?

When your subscription ends or gets cancelled, the game will become unavailable. Your in-game purchases will remain linked to your account, and you will be able to access them again if you buy the game on the Ubisoft Store, or re-subscribe to Ubisoft+.

Does Ubisoft check reports?

We will take action on every verified breach of the Code of Conduct. Whilst we are unable to share the outcome of our investigation with you, we do investigate all reports thoroughly and are committed to making Ubisoft spaces safe for everyone.

Does Ubisoft track you?

No face data nor any other biometric data is stored or sent to Ubisoft servers or any third party.

How many times can you refund a game?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

Will Steam refund a game over 2 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

How many days can you refund a game?

When are products eligible for a refund? Games and products are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record.

How do I get my money back from an online purchase?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.

Why are people leaving Ubisoft?

"I think abuse and toxicity are contributing factors but not deciding ones for most," a current Ubisoft developer said of why colleagues were bailing. But, they added, "Women and people of color experience them as deciding factors."

Is Ubisoft losing money?

Ubisoft expects to record a 500 million Euro loss in non-IFRS operating income for Fiscal Year 2023. The loss is driven by the cancellation of three in-development projects, which has led to the depreciation of half a billion Euros of capitalized R&D.

Is Ubisoft removing Assassin's Creed?

Ubisoft has removed Assassin's Creed: Liberation HD from Steam as part of a larger online “decommissioning” of several of its titles, most notably on PC. What alarmed owners of the game was a notice by Ubisoft implying that those who purchased it would still lose access in September.

Can I cancel a purchase I made?

You may be able to cancel a pending credit or debit card transaction by contacting the merchant and asking them to cancel the sale. But the timing is important. Reaching the seller in the day or two before a pending charge posts to your account balance or before the item ships can help smooth the path.