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How long do CeX take to check consoles?

How long will it take for CeX to grade my items once I've sent them? Cex state that they will endeavour to test your items as soon as they receive them and payments should be made within one week.
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How long do CeX take to test a console?

For online orders posted to warehouse, once we receive your goods we will get to work immediately, and we will endeavour to test and process payments within a week.
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How long do CeX take to check a ps4?

With electronics such as phones, game consoles, tablets and others, CeX conducts tests. The test usually takes around 15 to 30 minutes to make sure the device is working. After inspection, they will price your item and give you the total. The price will either be in cash or a credit voucher.
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How long is phone testing CeX?

Evan O' Carroll‎CeX

Hi Evan, Testing a phone in store would take about 20 minutes + Charge Time (may be longer during exceptionally busy periods). Some of the tests would check the functionality, screen, factory reset, data deletion, security checks, etc.
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Do CeX ask for proof of purchase?

Returns policy. 4.1 CeX will only accept Products returned that are: (a) Accompanied by a valid proof of purchase for the Products.
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The CEX Scam

How long does it take for CeX to process?

How long would it take to receive my payment? Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.
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Do CeX check if items are stolen?

We test all items sold to us & we run all serial numbers through a system that is linked to the police database for items that have been reported lost or stolen. At times, some items can be reported as lost/stolen after they have been sold to us.
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Can you just walk into CeX and sell?

Head down to your local high-street CeX and be greeted by our friendly in-store staff. You can sign up for a membership, browse our products and trade in your old tech for cash or get more for a CeX voucher! Find your local store here. Drop & GO!
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Do you need ID to sell to CeX?

We just need your name and postcode. Note: Exchange Memberships allow you to trade-in all items except mobile phones and devices having IMEI numbers.
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Do CeX buy games without cases?

Print. We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.). Selected Retro Game formats can be bought unboxed; this is mentioned in the items product listing (Mint, Boxed, Unboxed).
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Do CeX take consoles without controllers?

All consoles should include one pad,a power lead and an RF, composite, HDMI or SCART lead. Unfortunately, we do not buy consoles without a controller, however, you can buy a controller and than sell the console.
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Do I need to wipe my console before selling to CeX?

Before selling any device into us, there are a number of things you should check. Have you wiped your data from your device(s)? If not, it is important to understand your data needs to be removed from the device before handing it over to us. It is your responsibility to remove your personal data before selling.
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How long do CeX hold orders for?

The store will keep hold of your goods for 2 full days. If you haven't collected your goods within this time, we will refund you for the items and pop the goods back on sale, so be sure to collect them before someone else gets their hands on 'em!
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Do CeX accept faulty consoles?

We Repair Consoles, Phones, Tablets and More! CeX Clinic's highly trained technicians are experts at repairing consoles, phones & gadgets. Whether your iPhone won't turn on, your console's making a strange sound, your tablet has a smashed screen or nearly any other issue, we can solve it, no fix no fee.
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Do CeX take scratched consoles?

Please note that the physical condition of the goods can affect the price or whether we accept the item at all. For information on how we grade items please click HERE. We don't buy heavily scratched, warped, cracked or chipped discs.
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Can I sell a console to CeX without the box?

Do CeX buy items that no longer have their original box? We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.).
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Do CeX give you cash straight away?

Get instant cash when you sell your stuff in-store! Get even more value when you trade-in for credit to spend at any CeX store or online!
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Can a 14 year old sell at CeX?

In order to sell items to CeX online, you must be 16 years of age or older.
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Do CeX give refunds?

Provided it is returned with a receipt and we can verify the fault, we can offer a full refund to the original payment method, repair or replace the item, or exchange it for something else of equal value.
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Does CeX have a selling limit?

Print. There is no minimum or maximum amount of items that can be sold to us in store.
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Is CeX always second hand?

As the nature of our business is the purchase and sale of second-hand items, all the items listed on our website are second-hand, unless stated.
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Does CeX take anything?

We buy Games and Consoles, Phones, Digital Electronics, Computing products and Blu-Rays amongst many other products.
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What do CeX test for?

The store testing expert uses this App to inspect (Test) the hardware features on the device are working all good. If there's any hardware fault in the device this App notifies it and also captures Fake devices.
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Does CeX have tracking?

You can track your order status online by signing in on WeBuy.com then going to My Account and then Order Tracking. Sell to CeX orders are shown in the green section as you can see in the example below: Active Orders tab - would include orders that are under process.
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What does B mean on CeX unlocked?

B Good - Product in good condition with all essential accessories. No box required. C Working - Product in poor condition and fully working with all essential accessories. No box required. F Non-working - (Applicable for Phones and iPads only).
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