What to do if someone steals your Nintendo Switch?

Contact your local police department if Nintendo's customer support provides an IP address or location for your stolen Nintendo Switch. We strongly advise against going to the provided location alone. Depending on your region/country, you can contact Nintendo Switch's support via text, phone call, or online chat.

Can you disable a stolen Nintendo Switch?

You can deactivate a primary Nintendo Switch console through the settings on the console itself. If you don't have access to the primary console, you can deactivate a console from your Nintendo Account remotely; however, this can only be done once per year.

What can I do if Nintendo Switch is stolen?

How do I report a stolen Switch to Nintendo support?

Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer.

Can I lock my Nintendo Switch?

From the HOME Menu, select System Settings. Select Screen Lock. To enable screen lock, select Lock Console in Sleep Mode. Select it again to disable it.

Recovering From a Stolen Nintendo Switch ...

Does Nintendo Switch have theft protection?

We have implemented administrative, physical and technical security measures that are designed to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction.

Can you lock a Nintendo Switch from the app?

Once you've paired your Switch and mobile app, open your app and click Play Time Limit. Next, choose your preferred length of time before your console locks automatically. Then, select your preferred restriction level that other users can access even without a passcode.

How do I kick someone off my Nintendo account?

Select Manage family group. Select Remove a family group member. Click Select this person next to the family group member that you want to remove. Review the information on the screen, then select Confirm to remove the account from the family group.

Does it cost money to send a Nintendo Switch for repair?

How much will it cost? If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty.

Can I find my Switch serial number online?

In the console's System Settings

From the HOME Menu, select System Settings. Scroll down the menu on the left-hand side and select System, then Serial Numbers. The console serial number will be displayed at the top of the list.

Can someone hack your Nintendo Switch?

So what's the worst that could happen with your Nintendo Switch? Well, if you don't set up two-factor authentication (please do this!), it's possible someone could hack into your Nintendo account and buy a bunch of games at your expense.

How long are Nintendo Switch under warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty. Please see the Complete Warranty Text for full warranty details.

Is it safe to give someone the serial number of a Nintendo Switch?

Watch Out for Fraudulent Warranty Claims

With that being said, you shouldn't be readily sharing them every chance you get. Both the serial and model numbers potentially open you up to warranty fraud. Basically, someone with both these numbers might be able to put in a fake warranty claim.

How do I disable a stolen device?

Will Nintendo repair without proof of purchase?

The warranty is not valid without proof of purchase. Physical damage is not covered by the warranty, but it is possible that Nintendo or one of our Authorized Service centers can repair your product.

Does Nintendo do replacements?

What to do. If the game is published by Nintendo, and was purchased new within the last 90 days (not previously-played or used), Nintendo will attempt to provide a replacement. You must be able to provide the game and proof of purchase, and the game must not show signs of physical damage.

Will Nintendo refund?

You have 30 days after delivery of your order to return or exchange products purchased directly from the My Nintendo Store. Nintendo will not refund the cost of shipping unless the return is a result of Nintendo providing a product that is damaged, defective, or different than the product you ordered.

Can I remove my account from someone else's switch?

Can you track a Nintendo Switch?

Get Help from Nintendo Customer Service

With a serial number, Nintendo can pinpoint your Switch's location if the person who stole the console connects it to the internet. Contact your local police department if Nintendo's customer support provides an IP address or location for your stolen Nintendo Switch.

What age is a Nintendo Switch for?

What age is Nintendo Switch suitable for? The Nintendo Switch is really for kids 6 and up.

Can I lock my sons Switch?

Via the Nintendo Switch Parental Controls app

Tap “Console Settings.” Tap “Restriction Level.” Select the appropriate age of your child (Teen, Pre-Teen, Child), or select “Custom Settings” to make granular decisions about the content your children will have access to on the Nintendo Switch console.

Is theft protection worth it?

Identity theft protection and insurance can protect you from this common, costly type of fraud, and it makes even more sense if: You want to make sure your accounts are well-monitored. You want insurance coverage in case your identity is stolen (coverage will not apply if a known theft has already occurred)

How risky is it to jailbreak a switch?

The biggest risk of jailbreaking your Nintendo Switch is bricking. While there aren't many reports of jailbreaks bricking the Nintendo Switch system, it is a possibility due to the fact that most jailbreaks tweak the operating system in some way.

What is the Nintendo warning to switch owners?

That said, if you're a Switch owner and you do take advantage of the Switch's portability by bringing it everywhere, then Nintendo wants you to be aware of condensation. Using an official Twitter account, Nintendo warned Switch owners that condensation can occur as a result of sudden temperature changes.

How many people can use a switch at once?

Tabletop Mode: Six players

* As with TV Mode, up to eight players can play using Joy-Cons held horizontally, Nintendo Switch Pro Controllers, etc.