Why is my game not in my Ubisoft Connect library after purchase?

If the game has been redeemed on another Ubisoft account, it will not appear in your current account's library. If you have another Ubisoft account, use it to log into Ubisoft Connect PC and check whether the game appears in that account's library.

How do I access my purchased Games on Ubisoft?

Log in using the same Ubisoft account you used when purchasing the game. Select the Games tab. Find your purchase in the list of games. Select Download.

How do I add Games to my Ubisoft Connect library?

Open Ubisoft Connect PC. Go the the Games tab. Select the game you want to install. Choose Download.

Where is my game library on Ubisoft Connect?

To locate the installation folder in Ubisoft Connect PC: Open Ubisoft Connect PC. Go to the Games tab and select the game you want to locate. Choose Locate installed game underneath the Download button on the left side of the screen.

Why doesn't my game start on Ubisoft Connect?

Update Ubisoft Connect PC to the latest version An outdated version of the desktop app may cause issues with game downloads. Try reinstalling Ubisoft Connect PC before downloading the game again. If the above steps do not resolve the issue, please get in touch, attaching your DxDiag and MSInfo reports to your case.

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How do I fix Ubisoft Connect Games?

Choose the game you wish to verify. Select Properties in the menu. Under Local files choose Verify files. If prompted, select Repair.

Why doesn t Epic Games connect to Ubisoft?

Check if the Ubisoft Connect icon appears in the system tray, and if it does, right-click on it. From the menu that appears, select Quit. Restart the Epic Games launcher and launch your Ubisoft game. The Epic Game launcher should no longer ask you for a key and you should be able to start playing your game.

Does Ubisoft Connect save games?

Some games available through Ubisoft Connect PC support cloud saving. This means that your saved games are stored online in the cloud. If you launch the game with the same Ubisoft account on another system, you will be able to continue your progress where you left off.

Why can't i Download Games on Ubisoft Connect?

Check whether your system has enough storage space If your device does not have enough storage space available, you will receive the error and the game will not be downloaded. You can check the amount of storage required by searching for the minimum system requirements for the game through the Ubisoft Help website.

Is Ubisoft Connect the same as Uplay?

Firstly, what is Ubisoft Connect? Charles Huteau: It's a new merge between Uplay, our current PC client, and the Ubisoft Club rewards system. We want to provide a more consistent experience across multiple platforms, so we've created this new ecosystem to bring our players together across multiple screens and devices.

Why is my game not appearing in my library?

Method 1: Check Your Internet Connection. Method 2: Ensure You Have the Game License. Method 3: Check Steam Library Filter Settings. Method 4: Run Steam as an Administrator.

How do I find hidden games in my library?

To unhide a game, right-click it in your Hidden games library and click "Manage," followed by "Remove from hidden." You can view your hidden games on Steam by clicking "View" in the menu bar at the top, followed by "Hidden Games."

How do I access my hidden games library?

Do you keep Ubisoft games forever?

When your subscription ends or gets cancelled, the game will become unavailable. Your in-game purchases will remain linked to your account, and you will be able to access them again if you buy the game on the Ubisoft Store, or re-subscribe to Ubisoft+.

Are Ubisoft games permanent?

When your subscription ends, any games available in your library through Ubisoft+ will become unavailable. Purchasing the game will give you full ownership of it, including continued access if you unsubscribe from Ubisoft+.

How do I sync my Ubisoft account?

To link your accounts: Log in to the Account Information webpage. Scroll down to the Linked accounts section. Select Link under the logo of the platform you want to connect, and follow the on-screen instructions.

Is Epic Games connected to Ubisoft?

Your accounts will be linked once you successfully log in. If you encounter difficulties when linking your Epic Games and Ubisoft accounts, please follow our troubleshooting guide. To unlink your Epic Games account from your Ubisoft account, you will need to contact us.

Can Ubisoft and Epic Games play together?

Multiplayer in Ubisoft Connect PC for games purchased from another retailer. When playing a game through Ubisoft Connect PC, you will be able to join multiplayer games with your Ubisoft Connect friends even if you have purchased the game through another approved retailer, such as Steam or the Epic Games Store.

How to locate installed game from Epic Games Ubisoft Connect?

Open Ubisoft Connect PC. Go to the Games tab and select the game you want to locate. Choose Locate installed game underneath the Download button on the left side of the screen. Select the installation location and then choose OK.

What is going on with Ubisoft?

Ubisoft's Project Q has now been reportedly cancelled. The PvP battle arena game was announced less than a year ago in April 2022. They've already delayed Skull and Bones six times now and the recent comments by CEO Yves Guillemot haven't helped.

Is Ubisoft Connect going away?

Players will lose access to even purchased DLC. 1 September 2022 Ubisoft is suspending online services for 15 older games (2009-2013) to focus resources on supporting and developing newer and more popular games.

How do I restore hidden games?

How do I find where a game is stored?

Windows: On Windows, most save games can be found by opening File Explorer and navigating to "%homepath%\AppData\LocalLow". You can do so by pasting that file path into the address bar in your file explorer.