Will Steam refund if I played more than 2 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours.

How do I request a refund on Steam with more than 2 hours?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.

Is there a limit to Steam refunds?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

Does Steam ever deny refunds?

It is worth noting that although Valve is pretty relaxed about Steam refunds you can still be denied a game refund request if the company suspects that you are abusing the system. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund.

What are exceptions on Steam refunds?

Exceptions are made on a case by case basis. Most successful exceptions are made when someone is just beyond the limits, not when they are 2 years past the purchase and several dozen hours or more into a game. There is zero chance to get a refund for a game you bought 2 years ago.

Steam's Two Hour Refund Policy Ruined This Developer

How long can you play before you can't refund on Steam?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).

Is Steam generous with refunds?

Steam is pretty generous with returning games and issuing refunds, but there are a few limitations. To return a game, you must: Request a refund within 14 days of purchase. Have logged less than 2 hours of playtime in the game.

What is the most refunded game on Steam?

Rust developer Garry Newman has given an indication of how much Steam's refund system can affect a particular game. In a post on Twitter today, Newman revealed that the survival game has been refunded 329,970 times, returning a total of $4.38 million to players.

How many times can you refund a game on Steam reddit?

No set limit. But if you are refunding multiple games a month and it is obvious you are abusing the system i.e. refunding the same game multiple times, they will suspend it for awhile. Seems to be the only thing at Valve that humans do anymore.

Can I sell my game on Steam?

Steam items, in-game items and extra copies of games (referred to as Steam Gifts) are tradable. To be sure if an item is tradable, please go to your Inventory and select the item and read the item details. The "Tags" section will indicate if it is tradable or not.

Why wont my Steam refund my game?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.

How long can you play a game on Xbox before refund?

Refund eligibility

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time.

How do I ask for a refund?

Is Steam Deck worth buying?

If you're using it at home as a replacement for a high-quality PC to play games, then the Steam Deck is a no-brainer purchase. If you're attempting to use it as a travel device, however, it's important to consider its limitations, and how and when you'll be using it most.

What happens if you buy a game twice on Steam?

If you buy a game that you have already own on Steam, the store will attempt to cancel your purchase by notifying you that you already have a copy of the game and if you wish, you can send it to one of your steam friends.

Are CD keys legit?

CDKeys is a website in the “gray market,” meaning all of the products are sold legally but don't necessarily have the respective brand's permission. When making a purchase through the site, CDKeys will send you a perfectly legal game code that is typically sent via email in a matter of minutes following the purchase.

What counts as refund abuse?

Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.

What is 60% Steam refund?

But it gives you an understanding on how many games could be affected by refunds. 60% of all owned paid games on Steam were either played for less than 2 hours or not played at all, meaning they should be eligible for refund if players cared enough to request it withing the 14 days of purchase.

How do I get a refund from Steam 100%?

You need to submit the refund request within 14 days of purchase. Any purchased game can have a max of two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase. Such refunds are on a case-by-case basis.

Can I return my Steam deck?

For Valve Index, Steam Deck and related components and accessories (individually and collectively "Hardware") you have the right to cancel any purchase of the Hardware on Steam within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the Hardware purchased.

Can you buy a game after you refund it Steam?

Yes you can, but don't go crazy with it. If support thinks you're abusing the ability to make refunds they have the right to remove access from refunds. No, refunding a game will not prevent you from buying it again. However, the time played when you did own the game, will count if you try to refund the game again.

What is a good reason to request a refund?

The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.

How do you say no refund nicely?

Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, "I looked into your situation and our refund policy does not allow one in this case." Consider indicating that you spoke to a manager to add to the authority.

What to do if a client asks for a refund?